unlevel and unsafe floors from faulty engineering/no site prep being done

What the CFPB Record Shows About unlevel and unsafe floors from faulty engineering/no site prep being done

unlevel and unsafe floors from faulty engineering/no site prep being done has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, unlevel and unsafe floors from faulty engineering/no site prep being done reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after having a general inspection done on XX/XX/2023 by XXXX XXXX with XXXX XXXX inspection. This company used XXXX XXXX ( engineer ) for the FHAXXXX portion and sent a photo report of his findings to get approval for our loan with XXXX for FHA . Both the engineer and inspector said the home was ready for FHA and HUD permanent foundations act per FL guidelines. After closing and moving in we found the home to have hvac/roofing/and multiple things wrong with issues pertaining to the engineering on the home amongst multiple other issues throughout the home. We found a packet left in the drawer in the kitchen from the installer ( XXXXXXXX XXXX XXXX XXXX ) hired by the seller XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX The packet included information for our address but showed they engineered the home according to a much smaller home named The XXXX", and the single most common underlying issue is "the file was closed out and we were given surety bond information which we could not use due to the home being purchased by the dealer under a different entity name XXXX XXXXXXXX XXXX XXXX XXXX that was then sold by XXXXXXXX XXXX XXXXXXXX XXXX to us".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating unlevel and unsafe floors from faulty engineering/no site prep being done: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.