2026 data Public-data reference. official source

unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877's complaint history from CFPB public records. 1 consumers have filed complaints since YOUR. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
YOUR
Since

Total complaints

1

Filed since YOUR

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877 complaint mix by product

Total complaints: 1

unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). impartiality: 1 complaints (100.0%), resolution 0.0% impartiality 100.0%
  • impartiality 1 100.0% 0% relief

How unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
impartiality 1

Top Issues

Issue Complaints
or to another agency 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877

unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to YOUR, and the most recent logged activity is YOUR COMPL, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "impartiality", and the single most common underlying issue is "or to another agency".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877 have?

unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877 respond to complaints on time?

unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877?

The most common issue reported against unless disclosure of the record would be -- ( VIOLATION # 2 ) 15 U.S. Code 1681n - Civil liability for willful noncompliance ( a ) In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ;,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,22407,,Consent provided,Web,2023-12-28,Closed with explanation,Yes,N/A,8066877 is "or to another agency" in the "impartiality" product category.

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