Total complaints
7
Filed since Howe
2026 data Public-data reference. official source
unfortunately
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
7 consumer complaints filed with the CFPB
This profile shows unfortunately's complaint history from CFPB public records. 7 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
7
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
7
States Active
Howe
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
unfortunately complaint mix by product
- there is 1 14.3% – 0% relief
- I was 1 14.3% – 0% relief
- we had 1 14.3% – 0% relief
- XXXX XXXX 1 14.3% – 0% relief
- my enthusiasm 1 14.3% – 0% relief
- I found 1 14.3% – 0% relief
- I was 1 14.3% – 0% relief
How unfortunately's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| there is a field that clearly contains incorrect information. This information needs to be updated. Date of Last Payment : Due to its incorrect presentation | 1 |
| I was routed from XXXX ' in XXXX | 1 |
| we had contacted USAA to inquire about this situation with concerns about us not being able to complete a return nor get a refund and being stuck with two scooters that were essentially fraudulent products. Since we still had a few days to return the scooters to XXXX | 1 |
| XXXX XXXX informed me that the vehicle I was interested in would arrive at the dealership within two days. He instructed me to place a {$500.00} deposit to reserve the vehicle | 1 |
| my enthusiasm quickly turned into disappointment when | 1 |
| I found a new job ... yay! After my first check | 1 |
| I was not provided with this information at any point. I was told by a XXXX representative by phone on XX/XX/XXXX that per the lease with XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| this specific field does not meet that standard. I request an immediate investigation into this dispute and the prompt correction of the item to fix the credit report. | 1 |
| XXXX had already reported a delinquency to the CRAs | 1 |
| had to explain much of what we had been dealing with during every phone call as a proper note did not seem to be included in our case. While most representatives were very courteous and understanding of our situation | 1 |
| turned out to be untrue. | 1 |
| was unable to resolve the issue at hand. The problem lay in the fact that my status was incorrectly listed as a non-resident alien | 1 |
| coincided with downtime for my husband due to a lack of work during the holiday season. Being proactive | 1 |
| XXXX XXXX claims over {$8000.00} in charges when one rental payment was less than {$3500.00}. The charges are inappropriate | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| which was different from the reports from the other bureaus | 1 |
| and on to XXXX | 1 |
| and we could dispute it if it happened. Because of this | 1 |
| I was assured by the manager | 1 |
| I received an email dated XX/XX/2023 ( attached ) stating that my account could not be opened. Determined to resolve the issue | 1 |
| I can not make this stuff up ... this is real life. Oh yeah | 1 |
| that a tenant is to give 90 days notice in writing even when a lease is ending | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About unfortunately
unfortunately has accumulated 7 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, unfortunately reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there is a field that clearly contains incorrect information. This information needs to be updated. Date of Last Payment : Due to its incorrect presentation", and the single most common underlying issue is "which was different from the reports from the other bureaus".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating unfortunately: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does unfortunately have?
unfortunately has received 7 consumer complaints filed with the Consumer Financial Protection Bureau.
Does unfortunately respond to complaints on time?
unfortunately has a 0% timely response rate to CFPB complaints.
What is the most common complaint about unfortunately?
The most common issue reported against unfortunately is "which was different from the reports from the other bureaus" in the "there is a field that clearly contains incorrect information. This information needs to be updated. Date of Last Payment : Due to its incorrect presentation" product category.
Read our methodology — how this data is sourced, computed, and verified.
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