Total complaints
1
Filed since We s
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows unexplained Unpaid Advance balance- {$1500.00} and Escrow Advance - {$73.00}'s complaint history from CFPB public records. 1 consumers have filed complaints since We s. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since We s
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How unexplained Unpaid Advance balance- {$1500.00} and Escrow Advance - {$73.00}'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX | 1 |
| State | Complaints |
|---|---|
| to reinstate account due to Wells Fargo 's failure to complete the review of the modification request as promised. We will appreciate if the {$5600.00} is refunded back to us and account modified and/ or reaged as previously promised. Furthermore | 1 |
| Issue | Complaints |
|---|---|
| and made subsequent follow-up calls to the Home Preservation Specialist ( See XXXX ) and left voicemail messages which were never responded to. On XXXX/XXXX/XXXX I received a voicemail asking for some minor updates and clarifications which I responded to the same day only to be told on the next day that they were too late to be considered. We have been harassed with foreclosure action for the last several months when in fact ASC ( Wellsfargo Home Mortgage ) has had all the necessary documentation to facilitate a modification of the loan as sought. We would like for our request to be reviewed in light of the unfair treatment we have been subjected to | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
unexplained Unpaid Advance balance- {$1500.00} and Escrow Advance - {$73.00} has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We s, and the most recent logged activity is We submitt, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, unexplained Unpaid Advance balance- {$1500.00} and Escrow Advance - {$73.00} reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "and made subsequent follow-up calls to the Home Preservation Specialist ( See XXXX ) and left voicemail messages which were never responded to. On XXXX/XXXX/XXXX I received a voicemail asking for some minor updates and clarifications which I responded to the same day only to be told on the next day that they were too late to be considered. We have been harassed with foreclosure action for the last several months when in fact ASC ( Wellsfargo Home Mortgage ) has had all the necessary documentation to facilitate a modification of the loan as sought. We would like for our request to be reviewed in light of the unfair treatment we have been subjected to".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating unexplained Unpaid Advance balance- {$1500.00} and Escrow Advance - {$73.00}: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
unexplained Unpaid Advance balance- {$1500.00} and Escrow Advance - {$73.00} has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
unexplained Unpaid Advance balance- {$1500.00} and Escrow Advance - {$73.00} has a 0% timely response rate to CFPB complaints.
The most common issue reported against unexplained Unpaid Advance balance- {$1500.00} and Escrow Advance - {$73.00} is "and made subsequent follow-up calls to the Home Preservation Specialist ( See XXXX ) and left voicemail messages which were never responded to. On XXXX/XXXX/XXXX I received a voicemail asking for some minor updates and clarifications which I responded to the same day only to be told on the next day that they were too late to be considered. We have been harassed with foreclosure action for the last several months when in fact ASC ( Wellsfargo Home Mortgage ) has had all the necessary documentation to facilitate a modification of the loan as sought. We would like for our request to be reviewed in light of the unfair treatment we have been subjected to" in the "XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.