Total complaints
2
Filed since COMP
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows under the FCRA's complaint history from CFPB public records. 2 consumers have filed complaints since COMP. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since COMP
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How under the FCRA's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| through the CFPB Complaint Portal. We appreciate consumers who take the time to let us know about their experiences with our company. We have reviewed and considered the information | 1 |
| through the CFPB Complaint Portal. We appreciate consumers who take the time to let us know about their experiences with our company. We have reviewed and considered the information you have supplied through the CFPB portal and directly to Experian. Our research indicates that you have contacted Experian to request a reinvestigation regarding disputed item ( s ). Therefore | 1 |
| State | Complaints |
|---|---|
| to add a 100-word statement specifying the nature of your dispute. The consumer statement will appear on your credit report and be viewable upon inquiry. If you would like our assistance in providing a concise statement | 2 |
| Issue | Complaints |
|---|---|
| you have supplied through the CFPB portal and directly to XXXX. We are currently in the process of contacting the data furnisher ( s ) to verify the accuracy of the information with which you disagree as needed. Please note that an investigation may take up to 30 days. Upon completion | 1 |
| we are in the process of contacting the data furnishers as needed to verify the accuracy of the information with which you disagree. Please note that an investigation may take up to 30 days. Upon completion | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
under the FCRA has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to COMP, and the most recent logged activity is I will cop, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, under the FCRA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "through the CFPB Complaint Portal. We appreciate consumers who take the time to let us know about their experiences with our company. We have reviewed and considered the information", and the single most common underlying issue is "you have supplied through the CFPB portal and directly to XXXX. We are currently in the process of contacting the data furnisher ( s ) to verify the accuracy of the information with which you disagree as needed. Please note that an investigation may take up to 30 days. Upon completion".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating under the FCRA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
under the FCRA has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
under the FCRA has a 0% timely response rate to CFPB complaints.
The most common issue reported against under the FCRA is "you have supplied through the CFPB portal and directly to XXXX. We are currently in the process of contacting the data furnisher ( s ) to verify the accuracy of the information with which you disagree as needed. Please note that an investigation may take up to 30 days. Upon completion" in the "through the CFPB Complaint Portal. We appreciate consumers who take the time to let us know about their experiences with our company. We have reviewed and considered the information" product category.
Read our methodology — how this data is sourced, computed, and verified.