Total complaints
1
Filed since acco
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows under Section 609 of the FDCPA's complaint history from CFPB public records. 1 consumers have filed complaints since acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since acco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How under Section 609 of the FDCPA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which strengthens my belief that there has been a mistake or misuse of my personal information. As required by the Fair Debt Collection Practices Act ( FDCPA ) | 1 |
| State | Complaints |
|---|---|
| I am exercising my right to request all documentation that the furnishers have concerning this account | 1 |
| Issue | Complaints |
|---|---|
| I am requesting immediate verification of this debt. This includes | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
under Section 609 of the FDCPA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to acco, and the most recent logged activity is account is, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, under Section 609 of the FDCPA reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which strengthens my belief that there has been a mistake or misuse of my personal information. As required by the Fair Debt Collection Practices Act ( FDCPA )", and the single most common underlying issue is "I am requesting immediate verification of this debt. This includes".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating under Section 609 of the FDCPA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
under Section 609 of the FDCPA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
under Section 609 of the FDCPA has a 0% timely response rate to CFPB complaints.
The most common issue reported against under Section 609 of the FDCPA is "I am requesting immediate verification of this debt. This includes" in the "which strengthens my belief that there has been a mistake or misuse of my personal information. As required by the Fair Debt Collection Practices Act ( FDCPA )" product category.
Read our methodology — how this data is sourced, computed, and verified.