Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows under 623 ( a ) ( 3 )'s complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How under 623 ( a ) ( 3 )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I am entitled to receive the method of verification used to confirm this accounts accuracy | 1 |
| State | Complaints |
|---|---|
| data furnishers are prohibited from providing false or unverifiable data to credit reporting agencies. I am requesting a full method of verification disclosure under 611 ( a ) ( 6 ) ( B ) ( iii ) showing how this item was confirmed. I never received any original creditor documentation | 1 |
| Issue | Complaints |
|---|---|
| which requires all information to be accurate and up-to-date. The absence of clear verification indicates this account is being reported without legitimate substantiation. The credit bureau is required under 611 ( a ) ( 1 ) ( A ) to reinvestigate disputed items thoroughly | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
under 623 ( a ) ( 3 ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXXXXXX X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, under 623 ( a ) ( 3 ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am entitled to receive the method of verification used to confirm this accounts accuracy", and the single most common underlying issue is "which requires all information to be accurate and up-to-date. The absence of clear verification indicates this account is being reported without legitimate substantiation. The credit bureau is required under 611 ( a ) ( 1 ) ( A ) to reinvestigate disputed items thoroughly".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating under 623 ( a ) ( 3 ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
under 623 ( a ) ( 3 ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
under 623 ( a ) ( 3 ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against under 623 ( a ) ( 3 ) is "which requires all information to be accurate and up-to-date. The absence of clear verification indicates this account is being reported without legitimate substantiation. The credit bureau is required under 611 ( a ) ( 1 ) ( A ) to reinvestigate disputed items thoroughly" in the "I am entitled to receive the method of verification used to confirm this accounts accuracy" product category.
Read our methodology — how this data is sourced, computed, and verified.