Total complaints
2
Filed since Desp
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows under 15 U.S. Code 1681s-2's complaint history from CFPB public records. 2 consumers have filed complaints since Desp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Desp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How under 15 U.S. Code 1681s-2's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Experian has failed to conduct a thorough investigation or resolve these discrepancies within the required timeframe of 30 days. This negligence has led to the continued reporting of false information | 2 |
| State | Complaints |
|---|---|
| furnishers of information are required to investigate and correct inaccurate information upon notice of a dispute.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,89014,,Consent provided,Web,2024-10-24,Closed with explanation,Yes,N/A,10560821 | 1 |
| furnishers of information are required to investigate and correct inaccurate information upon notice of a dispute.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,89014,,Consent provided,Web,2024-10-24,Closed with explanation,Yes,N/A,10560475 | 1 |
| Issue | Complaints |
|---|---|
| I emphasized that any unverifiable information should be removed from my credit report INMEDEDIATLY within the mandated 30-day period | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
under 15 U.S. Code 1681s-2 has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Desp, and the most recent logged activity is Despite my, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, under 15 U.S. Code 1681s-2 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Experian has failed to conduct a thorough investigation or resolve these discrepancies within the required timeframe of 30 days. This negligence has led to the continued reporting of false information", and the single most common underlying issue is "I emphasized that any unverifiable information should be removed from my credit report INMEDEDIATLY within the mandated 30-day period".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating under 15 U.S. Code 1681s-2: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
under 15 U.S. Code 1681s-2 has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
under 15 U.S. Code 1681s-2 has a 0% timely response rate to CFPB complaints.
The most common issue reported against under 15 U.S. Code 1681s-2 is "I emphasized that any unverifiable information should be removed from my credit report INMEDEDIATLY within the mandated 30-day period" in the "Experian has failed to conduct a thorough investigation or resolve these discrepancies within the required timeframe of 30 days. This negligence has led to the continued reporting of false information" product category.
Read our methodology — how this data is sourced, computed, and verified.