Total complaints
7
Filed since By s
2026 data Public-data reference. official source
UCC
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
7 consumer complaints filed with the CFPB
This profile shows UCC's complaint history from CFPB public records. 7 consumers have filed complaints since By s. The company has a 0% timely response rate and has provided relief in 0% of cases.
7
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
By s
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
UCC complaint mix by product
- I am 3 42.9% – 0% relief
- I will 2 28.6% – 0% relief
- Nelnet responded 1 14.3% – 0% relief
- Macys/CBNA is 1 14.3% – 0% relief
How UCC's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I am writing to formally file a complaint against XXXX XXXX | 3 |
| I will escalate complaints to the CFPB | 2 |
| Nelnet responded to a different address than the requested response address in my correspondence and included a letter from a fictitious person signing by XXXX name only. The letter included what was called a Master Promissory Note. However | 1 |
| Macys/CBNA is committing identity theft under federal law ( 15 USC 1681a ( q ) ( 3 ) ). The contract is void because it involves identity theft and attempts to extort payments. The Promissory Note also violates TILA | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX | 2 |
| and other statutes. No loan amount | 1 |
| and COM. The contract is invalid | 1 |
| UCCC | 1 |
| and all other applicable laws. | 1 |
| and all applicable laws. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and Missouri Attorney Generals Office. I further reserve the right to pursue statutory | 2 |
| an inaccurate employer name | 1 |
| and COM. I am seeking damages for XXXX violations of the XXXX | 1 |
| in association with XXXX XXXX XXXX | 1 |
| in association with XXXX XXXX Bank | 1 |
| in association with XXXX XXXXXXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About UCC
UCC has accumulated 7 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to By s, and the most recent logged activity is XXXX. Encl, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, UCC reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am writing to formally file a complaint against XXXX XXXX", and the single most common underlying issue is "and Missouri Attorney Generals Office. I further reserve the right to pursue statutory".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating UCC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does UCC have?
UCC has received 7 consumer complaints filed with the Consumer Financial Protection Bureau.
Does UCC respond to complaints on time?
UCC has a 0% timely response rate to CFPB complaints.
What is the most common complaint about UCC?
The most common issue reported against UCC is "and Missouri Attorney Generals Office. I further reserve the right to pursue statutory" in the "I am writing to formally file a complaint against XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
