Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows U.S. Bank told XXXX that the bank did have the funds's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How U.S. Bank told XXXX that the bank did have the funds's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which was closed at this point. U.S. Bank has not put these funds into our new checking account : U.S. Bank claims they did not receive those funds ; The Department of the Treasury | 1 |
| State | Complaints |
|---|---|
| but they gave XXXX another number to call ; he was on hold for so long that he could no longer justify continuing the call when he had other Social Security calls to handle. | 1 |
| Issue | Complaints |
|---|---|
| says that they did send the funds and that U.S. Bank did not return them. We also contacted Social Security four times ; a Social Security person | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
U.S. Bank told XXXX that the bank did have the funds has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The second, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, U.S. Bank told XXXX that the bank did have the funds reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which was closed at this point. U.S. Bank has not put these funds into our new checking account : U.S. Bank claims they did not receive those funds ; The Department of the Treasury", and the single most common underlying issue is "says that they did send the funds and that U.S. Bank did not return them. We also contacted Social Security four times ; a Social Security person".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating U.S. Bank told XXXX that the bank did have the funds: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
U.S. Bank told XXXX that the bank did have the funds has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
U.S. Bank told XXXX that the bank did have the funds has a 0% timely response rate to CFPB complaints.
The most common issue reported against U.S. Bank told XXXX that the bank did have the funds is "says that they did send the funds and that U.S. Bank did not return them. We also contacted Social Security four times ; a Social Security person" in the "which was closed at this point. U.S. Bank has not put these funds into our new checking account : U.S. Bank claims they did not receive those funds ; The Department of the Treasury" product category.
Read our methodology — how this data is sourced, computed, and verified.