Total complaints
1
Filed since Prob
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows U.S. Bank Home Mortgage has collected more than 20k in payments directly from myself not including what they received through the chapter XXXX settlement.'s complaint history from CFPB public records. 1 consumers have filed complaints since Prob. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Prob
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How U.S. Bank Home Mortgage has collected more than 20k in payments directly from myself not including what they received through the chapter XXXX settlement.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| U.S. Bank representatives told me my house was sold way back in XXXX on XXXX XXXX. Records show I filed chapter XXXX and was granted an automatic stay of sale on XX/XX/XXXX. This well before any confirmation hearing or any notice of which by law requires 5 days | 1 |
| Issue | Complaints |
|---|---|
| which they tell me whenever I attempt to get answers not through an attorney | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
U.S. Bank Home Mortgage has collected more than 20k in payments directly from myself not including what they received through the chapter XXXX settlement. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Prob, and the most recent logged activity is Problems W, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, U.S. Bank Home Mortgage has collected more than 20k in payments directly from myself not including what they received through the chapter XXXX settlement. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "U.S. Bank representatives told me my house was sold way back in XXXX on XXXX XXXX. Records show I filed chapter XXXX and was granted an automatic stay of sale on XX/XX/XXXX. This well before any confirmation hearing or any notice of which by law requires 5 days", and the single most common underlying issue is "which they tell me whenever I attempt to get answers not through an attorney".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating U.S. Bank Home Mortgage has collected more than 20k in payments directly from myself not including what they received through the chapter XXXX settlement.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
U.S. Bank Home Mortgage has collected more than 20k in payments directly from myself not including what they received through the chapter XXXX settlement. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
U.S. Bank Home Mortgage has collected more than 20k in payments directly from myself not including what they received through the chapter XXXX settlement. has a 0% timely response rate to CFPB complaints.
The most common issue reported against U.S. Bank Home Mortgage has collected more than 20k in payments directly from myself not including what they received through the chapter XXXX settlement. is "which they tell me whenever I attempt to get answers not through an attorney" in the "U.S. Bank representatives told me my house was sold way back in XXXX on XXXX XXXX. Records show I filed chapter XXXX and was granted an automatic stay of sale on XX/XX/XXXX. This well before any confirmation hearing or any notice of which by law requires 5 days" product category.
Read our methodology — how this data is sourced, computed, and verified.