Total complaints
37
Filed since 3. P
37 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
37 consumer complaints filed with the CFPB
This profile shows TX's complaint history from CFPB public records. 37 consumers have filed complaints since 3. P. The company has a 0% timely response rate and has provided relief in 2.7% of cases.
Total complaints
37
Filed since 3. P
Timely response
0%
CFPB-tracked response window
Relief rate
2.7%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How TX's 37 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX | 13 |
| TX | 9 |
| XXXX XXXX | 6 |
| and it is essential that you improve your dispute resolution process to better serve your customers. Kindly assist me to removed these fraudulent items : XXXX XXXX XXXX XXXX XXXX | 2 |
| I made the required minimum payment for XXXX | 2 |
| XXXXXXXX XXXX Incorrect Name - XXXX XXXX Incorrect DOB - XX/XX/year>XXXX Incorrect Address - XXXX XXXX XXXX | 1 |
| XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| XXXX XXXXXXXX | 1 |
| XXXX XXXX XXXX XXXX XXXX | 1 |
| along with an updated copy of my credit report. XXXX XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 7 |
| XXXX XXXX XXXX XXXX | 3 |
| XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 3 |
| XXXX XXXX XXXX XXXX XXXX XXXX | 3 |
| XXXXXXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX This inaccurate information is damaging my credit profile and severely affecting my financial wellbeing. Despite my attempts to dispute this with the credit reporting agencies and the responsible entities | 2 |
| XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX | 2 |
| XXXX | 2 |
| where the representatives also expressed confusion over the repeated late payment reports and acknowledged my XXXX payment. | 2 |
| XXXX EMPLOYER - XXXX XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,78109,,Consent provided,Web,2025-03-11,Closed with explanation,Yes,N/A,12400507 | 1 |
| XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX | 1 |
| XXXX EMPLOYER - XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| XXXX Incorrect Name : XXXX XXXX XXXX XXXXXXXX Listed below are the Inquiries that are being challenged XXXX XXXX XXXX - XXXX Listed below are the Accounts that are being challenged XXXX - XXXX Listed below are XXXX Collections that are being challenged XXXX - XXXX XXXX XXXX - XXXX Incorrect CurrentAddress : - XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| XXXX EMPLOYER - XXXX XXXX EMPLOYER - XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,775XX,,Consent provided,Web,2025-03-08,Closed with explanation,Yes,N/A,12379456 | 1 |
| XXXX,,EQUIFAX | 1 |
| XXXX XXXX XXXX XXXX XXXX XXXX,,EQUIFAX | 1 |
| XXXX EMPLOYER - 2ND INCOME,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,76001,,Consent provided,Web,2025-03-12,Closed with explanation,Yes,N/A,12449218 | 1 |
| XXXX EMPLOYER - XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| XXXX EMPLOYER XXXX XXXX XXXX,,EQUIFAX | 1 |
| XXXX XXXX XXXX XXXXXXXX Balance : {$0.00} XXXX XXXX XXXX XXXX Balance : {$24000.00} XXXX XXXX XXXX Balance : {$340.00} XXXX XXXX XXXX XXXX Balance : {$0.00} XXXXXXXX XXXX XXXX Balance : {$220.00} XXXX XXXX Balance : {$510.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX,,EQUIFAX | 1 |
| XXXX Incorrect XXXX : XXXX XXXXXXXX XXXX XXXXXXXX Listed below are the Inquiries that are being challenged XXXX XXXX XXXX XXXX XXXXXXXX Listed below are the Accounts that are being challenged XXXX - XXXX Listed below are the Collections that are being challenged XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Incorrect CurrentAddress : - XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| XXXX | 8 |
| XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 5 |
| XXXX Incorrect Address - XXXX XXXX XXXX | 3 |
| XXXX XXXX XXXX XXXX XXXX XXXX | 2 |
| TX | 2 |
| XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 2 |
| XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX | 2 |
| on XX/XX/XXXX | 2 |
| XXXX Incorrect Address - XXXXXXXX XXXX XXXXXXXX | 1 |
| XXXX XXXX XXXX XXXX XXXX | 1 |
| XXXX Enclosed are copies of the following documents and XXXX : Listed below are the Personal Information that are being challenged Incorrect DOB : - XXXX Incorrect Previous Address : - XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| XXXX Incorrect Address - XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| XXXX Incorrect Address - XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| XXXX Incorrect Address - XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| NM | 1 |
| XXXX Incorrect Address - XXXX XXXXXXXX XXXX XXXX XXXX XXXX | 1 |
| XXXX XXXX XXXX XXXX | 1 |
| GA | 1 |
| XXXX Enclosed are copies of the following documents and Experian : Listed below are the Personal Information that are being challenged Incorrect DOB : - XXXX Incorrect Previous Address : - XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
TX has accumulated 37 consumer complaints in the CFPB public database, with filings active across 21 U.S. states. Of those submissions, 27 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 3. P, and the most recent logged activity is ncorrect N, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 2.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
TX has received 37 consumer complaints filed with the Consumer Financial Protection Bureau.
TX has a 0% timely response rate to CFPB complaints.
The most common issue reported against TX is "XXXX" in the "XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.