trying to resolve it myself

What the CFPB Record Shows About trying to resolve it myself

trying to resolve it myself has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I can not , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, trying to resolve it myself reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the credit was going to remain on my account and I still had some security if my husband and/or I lost our jobs due to the pandemic. I dont think its far from the realm of possibility that they did a 180 degree turn on my case simply because so many people have been unable to keep up with their payments due to Covid-19 and the economic havoc its wreaked. The supervisor couldnt tell me why it took so many months before I was told that I didnt provide the necessary documents but when I proved that I had", and the single most common underlying issue is "not a purchase of an item that was damaged or never received. And I did everything I was supposed to do. First and foremost".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating trying to resolve it myself: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.