Total complaints
1
Filed since Then
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows TrustedID refunded {$54.00} of my unused annual fee. If I knew that Equifax owned TrustedID's complaint history from CFPB public records. 1 consumers have filed complaints since Then. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Then
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How TrustedID refunded {$54.00} of my unused annual fee. If I knew that Equifax owned TrustedID's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the assessment began to indicate that my risk was at the highest level. It was not clear how or why that happened. Did a better assessment method reveal places where my information had always been exposed? Was the assessment completely false? As I recall | 1 |
| State | Complaints |
|---|---|
| I certainly forgot that until the recent news of Equifax 's data breach. News of the breach and subsequent revelations have got me thinking that maybe TrustedID HAD BEEN taking my annual fee and providing nothing real in return. I am wondering whether the CFPB has received similar complaints or concerns about TrustedID. If so and the concerns are true | 1 |
| Issue | Complaints |
|---|---|
| in accordance with their procedures | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
TrustedID refunded {$54.00} of my unused annual fee. If I knew that Equifax owned TrustedID has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Then, and the most recent logged activity is Then maybe, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TrustedID refunded {$54.00} of my unused annual fee. If I knew that Equifax owned TrustedID reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the assessment began to indicate that my risk was at the highest level. It was not clear how or why that happened. Did a better assessment method reveal places where my information had always been exposed? Was the assessment completely false? As I recall", and the single most common underlying issue is "in accordance with their procedures".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TrustedID refunded {$54.00} of my unused annual fee. If I knew that Equifax owned TrustedID: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
TrustedID refunded {$54.00} of my unused annual fee. If I knew that Equifax owned TrustedID has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
TrustedID refunded {$54.00} of my unused annual fee. If I knew that Equifax owned TrustedID has a 0% timely response rate to CFPB complaints.
The most common issue reported against TrustedID refunded {$54.00} of my unused annual fee. If I knew that Equifax owned TrustedID is "in accordance with their procedures" in the "the assessment began to indicate that my risk was at the highest level. It was not clear how or why that happened. Did a better assessment method reveal places where my information had always been exposed? Was the assessment completely false? As I recall" product category.
Read our methodology — how this data is sourced, computed, and verified.