Total complaints
1
Filed since In a
2026 data Public-data reference. official source
Trust agreements & Prospectus where CARMAX INC Executive officers such as XXXX XXXX XXXX XXXX as Executive Vice President and Chief Financial Officer of CarMax INC
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Trust agreements & Prospectus where CARMAX INC Executive officers such as XXXX XXXX XXXX XXXX as Executive Vice President and Chief Financial Officer of CarMax INC's complaint history from CFPB public records. 1 consumers have filed complaints since In a. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In a
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Trust agreements & Prospectus where CARMAX INC Executive officers such as XXXX XXXX XXXX XXXX as Executive Vice President and Chief Financial Officer of CarMax INC complaint mix by product
- I must 1 100.0% – 0% relief
How Trust agreements & Prospectus where CARMAX INC Executive officers such as XXXX XXXX XXXX XXXX as Executive Vice President and Chief Financial Officer of CarMax INC's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I must also bring to your attention the concerning lack of response from the Executive officers | 1 |
Top States
| State | Complaints |
|---|---|
| signed & pledged everything to be true & accurate pursuant to the requirements of Section 13 or 15 ( d ) of the securities exchange act of XXXX. I have found a handful of information in the forms & I must say | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| seeking resolution and clarification regarding this matter | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Trust agreements & Prospectus where CARMAX INC Executive officers such as XXXX XXXX XXXX XXXX as Executive Vice President and Chief Financial Officer of CarMax INC
Trust agreements & Prospectus where CARMAX INC Executive officers such as XXXX XXXX XXXX XXXX as Executive Vice President and Chief Financial Officer of CarMax INC has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In a, and the most recent logged activity is In additio, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Trust agreements & Prospectus where CARMAX INC Executive officers such as XXXX XXXX XXXX XXXX as Executive Vice President and Chief Financial Officer of CarMax INC reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I must also bring to your attention the concerning lack of response from the Executive officers", and the single most common underlying issue is "seeking resolution and clarification regarding this matter".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Trust agreements & Prospectus where CARMAX INC Executive officers such as XXXX XXXX XXXX XXXX as Executive Vice President and Chief Financial Officer of CarMax INC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Trust agreements & Prospectus where CARMAX INC Executive officers such as XXXX XXXX XXXX XXXX as Executive Vice President and Chief Financial Officer of CarMax INC have?
Trust agreements & Prospectus where CARMAX INC Executive officers such as XXXX XXXX XXXX XXXX as Executive Vice President and Chief Financial Officer of CarMax INC has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Trust agreements & Prospectus where CARMAX INC Executive officers such as XXXX XXXX XXXX XXXX as Executive Vice President and Chief Financial Officer of CarMax INC respond to complaints on time?
Trust agreements & Prospectus where CARMAX INC Executive officers such as XXXX XXXX XXXX XXXX as Executive Vice President and Chief Financial Officer of CarMax INC has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Trust agreements & Prospectus where CARMAX INC Executive officers such as XXXX XXXX XXXX XXXX as Executive Vice President and Chief Financial Officer of CarMax INC?
The most common issue reported against Trust agreements & Prospectus where CARMAX INC Executive officers such as XXXX XXXX XXXX XXXX as Executive Vice President and Chief Financial Officer of CarMax INC is "seeking resolution and clarification regarding this matter" in the "I must also bring to your attention the concerning lack of response from the Executive officers" product category.
Read our methodology — how this data is sourced, computed, and verified.
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