Total complaints
6
Filed since ( 3
2026 data Public-data reference. official source
trust
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows trust's complaint history from CFPB public records. 6 consumers have filed complaints since ( 3 . The company has a 0% timely response rate and has provided relief in 0% of cases.
6
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
( 3
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
trust complaint mix by product
- deflect 2 33.3% – 0% relief
- if a 2 33.3% – 0% relief
- I requested 1 16.7% – 0% relief
- it is 1 16.7% – 0% relief
How trust's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| deflect | 2 |
| if a corporation | 2 |
| I requested a copy of the XXXX form associated with this charged-off debt | 1 |
| it is important to be aware of the Fair Credit Reporting Acts EXCLUSION section in my explanation of HOW and WHY these late payments should be CORRECTED and updated to paid on time | 1 |
Top States
| State | Complaints |
|---|---|
| and long-term satisfaction for a quick buck | 2 |
| estate | 2 |
| or association ) shall not be eligible to make an election under subsection ( c ) ( 1 ) for any taxable year prior to the fifth taxable year which begins after the first taxable year for which such termination or revocation is effective. | 1 |
| or association ) shall not be eligible to make an election under subsection ( c ) ( XXXX ) for any taxable year prior to the fifth taxable year which begins after the first taxable year for which such termination or revocation is effective. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| not a consumer service division. By refusing to address known defects and brushing off well-founded claims | 2 |
| or association has made an election under subsection ( c ) ( 1 ) and such election has been terminated or revoked under paragraph ( 1 ) or paragraph ( 2 ) | 1 |
| I was directed to review the IRS website to understand the definition and requirements for issuing a XXXX. According to the IRS | 1 |
| or association has made an election under subsection ( c ) ( XXXX ) and such election has been terminated or revoked under paragraph ( XXXX ) or paragraph ( XXXX ) | 1 |
| the term consumer report does not include ( A ) subject to section 1681s3 of this title | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About trust
trust has accumulated 6 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 3 , and the most recent logged activity is Now that w, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, trust reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "deflect", and the single most common underlying issue is "not a consumer service division. By refusing to address known defects and brushing off well-founded claims".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating trust: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does trust have?
trust has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Does trust respond to complaints on time?
trust has a 0% timely response rate to CFPB complaints.
What is the most common complaint about trust?
The most common issue reported against trust is "not a consumer service division. By refusing to address known defects and brushing off well-founded claims" in the "deflect" product category.
Read our methodology — how this data is sourced, computed, and verified.
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