Total complaints
1
Filed since I fo
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Truist went into to my account without my knowledge or consent and moved {$830.00} from my open account XXXX ( which I use to pay all bills with ) to my closed account XXXX. The reason is for the variance is {$160.00} health insurance premium that was paid by my open account during this time. However's complaint history from CFPB public records. 1 consumers have filed complaints since I fo. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I fo
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Truist went into to my account without my knowledge or consent and moved {$830.00} from my open account XXXX ( which I use to pay all bills with ) to my closed account XXXX. The reason is for the variance is {$160.00} health insurance premium that was paid by my open account during this time. However's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| with XXXX payment from my father which went into the XXXX account that Truist since it was a scam would try to recoup the funds from me until my account got to a XXXX balance | 1 |
| State | Complaints |
|---|---|
| after taking out the {$830.00} | 1 |
| Issue | Complaints |
|---|---|
| will not release your {$200.00} XXXX payment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Truist went into to my account without my knowledge or consent and moved {$830.00} from my open account XXXX ( which I use to pay all bills with ) to my closed account XXXX. The reason is for the variance is {$160.00} health insurance premium that was paid by my open account during this time. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I fo, and the most recent logged activity is I found ou, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Truist went into to my account without my knowledge or consent and moved {$830.00} from my open account XXXX ( which I use to pay all bills with ) to my closed account XXXX. The reason is for the variance is {$160.00} health insurance premium that was paid by my open account during this time. However reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "with XXXX payment from my father which went into the XXXX account that Truist since it was a scam would try to recoup the funds from me until my account got to a XXXX balance", and the single most common underlying issue is "will not release your {$200.00} XXXX payment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Truist went into to my account without my knowledge or consent and moved {$830.00} from my open account XXXX ( which I use to pay all bills with ) to my closed account XXXX. The reason is for the variance is {$160.00} health insurance premium that was paid by my open account during this time. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Truist went into to my account without my knowledge or consent and moved {$830.00} from my open account XXXX ( which I use to pay all bills with ) to my closed account XXXX. The reason is for the variance is {$160.00} health insurance premium that was paid by my open account during this time. However has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Truist went into to my account without my knowledge or consent and moved {$830.00} from my open account XXXX ( which I use to pay all bills with ) to my closed account XXXX. The reason is for the variance is {$160.00} health insurance premium that was paid by my open account during this time. However has a 0% timely response rate to CFPB complaints.
The most common issue reported against Truist went into to my account without my knowledge or consent and moved {$830.00} from my open account XXXX ( which I use to pay all bills with ) to my closed account XXXX. The reason is for the variance is {$160.00} health insurance premium that was paid by my open account during this time. However is "will not release your {$200.00} XXXX payment" in the "with XXXX payment from my father which went into the XXXX account that Truist since it was a scam would try to recoup the funds from me until my account got to a XXXX balance" product category.
Read our methodology — how this data is sourced, computed, and verified.