Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows TransUnion has failed to fulfill its legal obligation under the FCRA.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How TransUnion has failed to fulfill its legal obligation under the FCRA.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received a response from TransUnion stating : We recently received a request that included your information | 1 |
| Issue | Complaints |
|---|---|
| so we wont process requests unless they come directly from you or an authorized third party. '' This response is concerning because | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
TransUnion has failed to fulfill its legal obligation under the FCRA. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TransUnion has failed to fulfill its legal obligation under the FCRA. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a response from TransUnion stating : We recently received a request that included your information", and the single most common underlying issue is "so we wont process requests unless they come directly from you or an authorized third party. '' This response is concerning because".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TransUnion has failed to fulfill its legal obligation under the FCRA.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
TransUnion has failed to fulfill its legal obligation under the FCRA. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
TransUnion has failed to fulfill its legal obligation under the FCRA. has a 0% timely response rate to CFPB complaints.
The most common issue reported against TransUnion has failed to fulfill its legal obligation under the FCRA. is "so we wont process requests unless they come directly from you or an authorized third party. '' This response is concerning because" in the "I received a response from TransUnion stating : We recently received a request that included your information" product category.
Read our methodology — how this data is sourced, computed, and verified.