Total complaints
9
Filed since 15 U
2026 data Public-data reference. official source
TRANSUNION
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
9 consumer complaints filed with the CFPB
This profile shows TRANSUNION's complaint history from CFPB public records. 9 consumers have filed complaints since 15 U. The company has a 0% timely response rate and has provided relief in 0% of cases.
9
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
8
States Active
15 U
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
TRANSUNION complaint mix by product
- Email & 2 25.0% – 0% relief
- XXXX 1 12.5% – 0% relief
- TRANSUNION 1 12.5% – 0% relief
- charge off 1 12.5% – 0% relief
- and Original 1 12.5% – 0% relief
- I requested 1 12.5% – 0% relief
- XXXX 1 12.5% – 0% relief
How TRANSUNION's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Email & mail in order to garner attention to these accounts Also | 2 |
| XXXX | 1 |
| TRANSUNION | 1 |
| charge off status ) | 1 |
| and Original Creditor XXXX. 15 U.S. Code 1681a ( 2 ) ( a ) ( i ) states that the consumer report does not include information solely as to transactions or experiences ( payment history | 1 |
| I requested and received a copy of my credit reports from XXXX | 1 |
| XXXX XXXX | 1 |
| the car was sold | 1 |
Top States
| State | Complaints |
|---|---|
| and XXXX violating my consumer rights by allowing these late payments/utilization/chargeoffs to report to my consumer report!,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 2 |
| XXXX used to verify/validate all information that is recorded and stored within. And according to the law you must keep all of this information on file. | 1 |
| AND XXXX reporting collections/Charge-Offs | 1 |
| and XXXX. In each creditors terms and conditions | 1 |
| XXXX AND XXXX XXXX ) if the person knows or has reasonable cause to believe that the information is inaccurate. XXXX Original Creditor XXXX XXXX XXXX XXXX XXXX Original Creditor XXXX XXXX XXXX XXXX XXXX XXXX Original Creditor XXXX XXXXXXXX XXXX | 1 |
| XXXX | 1 |
| XXXX has engaged in Fraudulent Conduct. | 1 |
| and XXXX is not an affiliate of THE AUTO WAREHOUSE nor are they bureaus ''. The only true credit bureau is the CFPB and they DO NOT furnish consumer reports as stated in federal law. I have a right to privacy and Per the Privacy Act of 1974 as a federally protected consumer I am now revoking any and all authorization I the consumer XXXX have given you written | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness | 2 |
| XXXX XXXX | 2 |
| when used in connection with information on any consumer | 1 |
| will not be accepted as I am not asking you to validate or verify anything. XXXX | 1 |
| between the consumer ( myself ) and the persons ( XXXX Original XXXX XXXX XXXX XXXX XXXX XXXX Original Creditor XXXX XXXX XXXX XXXX XXXX XXXXXXXX Original Creditor Texas XXXX XXXX | 1 |
| and XXXX Re : Account # XXXX To Whom It May Concern : This letter documents the circumstances surrounding my credit profile and provides written explanation to consumers assertions that XXXX XXXX | 1 |
| misleading | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About TRANSUNION
TRANSUNION has accumulated 9 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 15 U, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TRANSUNION reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Email & mail in order to garner attention to these accounts Also", and the single most common underlying issue is "There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TRANSUNION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does TRANSUNION have?
TRANSUNION has received 9 consumer complaints filed with the Consumer Financial Protection Bureau.
Does TRANSUNION respond to complaints on time?
TRANSUNION has a 0% timely response rate to CFPB complaints.
What is the most common complaint about TRANSUNION?
The most common issue reported against TRANSUNION is "There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness" in the "Email & mail in order to garner attention to these accounts Also" product category.
Read our methodology — how this data is sourced, computed, and verified.
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