Total complaints
28
Filed since 15 U
2026 data Public-data reference. official source
Transunion
28 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
28 consumer complaints filed with the CFPB
This profile shows Transunion's complaint history from CFPB public records. 28 consumers have filed complaints since 15 U. The company has a 0% timely response rate and has provided relief in 0% of cases.
28
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
15
States Active
15 U
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Transunion complaint mix by product
- impartiality 6 33.3% – 0% relief
- no consumer 4 22.2% – 0% relief
- Experian 3 16.7% – 0% relief
- after any 2 11.1% – 0% relief
- subject to 1 5.6% – 0% relief
- XXXX 1 5.6% – 0% relief
- XXXX XXXX 1 5.6% – 0% relief
How Transunion's 28 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| impartiality | 6 |
| no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information | 4 |
| Experian | 3 |
| after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer | 2 |
| subject to subsection ( c ) | 1 |
| XXXX | 1 |
| XXXX XXXX XXXX XXXX | 1 |
| Transunion and XXXX are adversely reporting the following accounts on my credit report without any verification and consent | 1 |
| states that In general Subject to subsection ( c ) | 1 |
| despite no evidence being provided to substantiate the accounts validity. 2. Report XXXX. XXXX ( XX/XX/year> ) Also Marked verified and updated | 1 |
| as per 15 USC 6802 ( b ) ( c ) | 1 |
| Transunion | 1 |
| but as a clear violation of both federal and state laws. I demand | 1 |
| unauthorized inquiries without permissible purpose and invalidated accounts still reporting negatively on my credit report. Over the past several months | 1 |
| XXXX 's actions XXXX also contravene the Consumer Financial Protection Act ( CFPA ) | 1 |
| 15 U.S.C. 6802 & 16 C.F.R. 313.7 ) : I have exercised my right to opt-out of all disputed accounts. This opt-out applies to any consent that may have been obtained in written | 1 |
| security | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX | 10 |
| XXXX XXXX XXXX ) Never informed me of my right to exercise my nondisclosure option. Not only that 15 USC 1681C ( a ) ( 5 ) states '' Except as authorized under subsection ( b ) | 3 |
| XXXX and XXXX do not have my consent to furnish this information and they surely do not have my written consent. Any and all consent to XXXX | 2 |
| and XXXX remove this accounts from my credit report due to inaccuracies and falsely claiming this information is correct,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 2 |
| do not have my consent to furnish this information and they surely do not have my consent. XXXX XXXX XXXX XXXX whether it be verbal | 1 |
| and XXXX. | 1 |
| XXXX and XXXX were to conduct an investigation to ensure consent being given and such information is indeed accurate | 1 |
| and XXXX XXXX | 1 |
| XXXX complies with federal law and provides consumers with the necessary proof of investigation.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| and XXXX are failing to maintain reasonable procedures. | 1 |
| XXXX XXXX XXXX XXXX Date : XX/XX/XXXX XXXX | 1 |
| and XXXX will undoubtedly be held civilly liable for such a blatant offense. | 1 |
| and XXXX is in violation of 15 U.S.C. 16816 | 1 |
| and XXXX that I'd like actions upon my credit report with what's stated above. I want above accounts removed,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| and XXXX are aware of the information being reported as non-public personal information and still chose to report it anyway which is an inconvenience to me as it has set me up for a less than poor credit score and I can not get approved for a car | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| producing an effect that prevents access to my estates extensions of credit as the beneficiary | 4 |
| any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies XXXX | 4 |
| Transunion | 3 |
| non-verbal | 3 |
| the consumer reporting agency shall ( i ) promptly delete that item of information from the file of the consumer | 2 |
| the financial institution | 1 |
| XXXX and updated today XX/XX/XXXX ) was also provided to XXXX | 1 |
| and the consumer reporting agencies XXXX | 1 |
| account name XXXX XXXX XXXX Account XXXX : XXXX | 1 |
| XXXX | 1 |
| despite the account being present on my credit report before and after this dispute. The reports for XXXX clearly state that the disputed item was not listed on credit report | 1 |
| which is prohibited under 15 USC 1681C ( a ) ( 5 ). Additionally | 1 |
| that XXXX | 1 |
| but to no avail. Enclosed is documentation regarding my dealings with XXXX | 1 |
| as highlighted in the CFPB 's recent administrative proceeding ( File No. XXXX ) against them for similar violations. I request that the CFPB take action to ensure XXXX complies with federal law and provides consumers with the necessary proof of investigation. XXXX XXXX XXXX | 1 |
| unwritten | 1 |
| XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Transunion
Transunion has accumulated 28 consumer complaints in the CFPB public database, with filings active across 15 U.S. states. Of those submissions, 24 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 15 U, and the most recent logged activity is which mand, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Transunion reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "impartiality", and the single most common underlying issue is "producing an effect that prevents access to my estates extensions of credit as the beneficiary".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Transunion: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Transunion have?
Transunion has received 28 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Transunion respond to complaints on time?
Transunion has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Transunion?
The most common issue reported against Transunion is "producing an effect that prevents access to my estates extensions of credit as the beneficiary" in the "impartiality" product category.
Read our methodology — how this data is sourced, computed, and verified.
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