Total complaints
8
Filed since Conc
2026 data Public-data reference. official source
transparency
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
8 consumer complaints filed with the CFPB
This profile shows transparency's complaint history from CFPB public records. 8 consumers have filed complaints since Conc. The company has a 0% timely response rate and has provided relief in 0% of cases.
8
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
Conc
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
transparency complaint mix by product
- with a 3 37.5% – 0% relief
- delayed 1 12.5% – 0% relief
- despite my 1 12.5% – 0% relief
- what documents 1 12.5% – 0% relief
- and followed 1 12.5% – 0% relief
- yet do 1 12.5% – 0% relief
How transparency's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| with a strong focus on protecting consumers in areas such as credit reporting | 3 |
| delayed | 1 |
| despite my account being open for less than a month. In addition | 1 |
| what documents | 1 |
| and followed up on Monday | 1 |
| yet do nearly nothing to fix them. Outside of representatives and supervisors in both customer service and dispute departments | 1 |
Top States
| State | Complaints |
|---|---|
| and privacy for consumers in financial transactions. | 3 |
| and reinvestigation requirements mandated by law. | 1 |
| or refund.,,CAPITAL ONE FINANCIAL CORPORATION,NV,89139,,Consent provided,Web,2025-10-16,Closed with explanation,Yes,N/A,16637778 | 1 |
| communication | 1 |
| and empathy from Capital One. | 1 |
| help | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and credit repair. It includes the FCRA | 3 |
| redirecting consumers between portals | 1 |
| most of which I have already paid off. I feel this is extremely unfair and deceptive. I used the card responsibly | 1 |
| they were waiting on | 1 |
| at XXXX AM | 1 |
| escalations | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About transparency
transparency has accumulated 8 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Conc, and the most recent logged activity is Weve been , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, transparency reports a 0% timely-response rate and has closed 12.5% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "with a strong focus on protecting consumers in areas such as credit reporting", and the single most common underlying issue is "and credit repair. It includes the FCRA".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating transparency: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does transparency have?
transparency has received 8 consumer complaints filed with the Consumer Financial Protection Bureau.
Does transparency respond to complaints on time?
transparency has a 0% timely response rate to CFPB complaints.
What is the most common complaint about transparency?
The most common issue reported against transparency is "and credit repair. It includes the FCRA" in the "with a strong focus on protecting consumers in areas such as credit reporting" product category.
Read our methodology — how this data is sourced, computed, and verified.
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