Total complaints
1
Filed since On M
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows transitions between jobs ) may disqualify you from this program's complaint history from CFPB public records. 1 consumers have filed complaints since On M. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On M
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How transitions between jobs ) may disqualify you from this program's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Nelnet contacted me ( phone call with a follow-up email ) to inform that I may quality for the Public Service Loan Forgiveness program ( PSLF ) | 1 |
| State | Complaints |
|---|---|
| even if you currently participate in this program - It is recommended for those with a lot of student loans ( example given : {$100000.00} ) to pursue the PSLF program ; it doesn't make as much sense for those with smaller amounts of student debt to participate in this program,,Nelnet | 1 |
| Issue | Complaints |
|---|---|
| I contacted Nelnet with a few questions about the application. After being directed to a Nelnet PSLF specialist | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
transitions between jobs ) may disqualify you from this program has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On M, and the most recent logged activity is On Monday , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, transitions between jobs ) may disqualify you from this program reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Nelnet contacted me ( phone call with a follow-up email ) to inform that I may quality for the Public Service Loan Forgiveness program ( PSLF )", and the single most common underlying issue is "I contacted Nelnet with a few questions about the application. After being directed to a Nelnet PSLF specialist".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating transitions between jobs ) may disqualify you from this program: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
transitions between jobs ) may disqualify you from this program has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
transitions between jobs ) may disqualify you from this program has a 0% timely response rate to CFPB complaints.
The most common issue reported against transitions between jobs ) may disqualify you from this program is "I contacted Nelnet with a few questions about the application. After being directed to a Nelnet PSLF specialist" in the "Nelnet contacted me ( phone call with a follow-up email ) to inform that I may quality for the Public Service Loan Forgiveness program ( PSLF )" product category.
Read our methodology — how this data is sourced, computed, and verified.