Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows transfer me to the collections department's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How transfer me to the collections department's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which would increase my current mortgage payment under the bankruptcy agreement by about {$130.00} more | 1 |
| State | Complaints |
|---|---|
| then presumably transfer me to my loan processor. They have given me the wrong extensions for my loan processor -- whom they say is the only person who can handle the matter -- or sent me to the wrong loan processor altogether. They say they can not give me the name of the loan processor. Basically | 1 |
| Issue | Complaints |
|---|---|
| but that Dovenmuehle would have to write them a letter of confirmation that I live at the residence | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
transfer me to the collections department has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The insura, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, transfer me to the collections department reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which would increase my current mortgage payment under the bankruptcy agreement by about {$130.00} more", and the single most common underlying issue is "but that Dovenmuehle would have to write them a letter of confirmation that I live at the residence".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating transfer me to the collections department: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
transfer me to the collections department has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
transfer me to the collections department has a 0% timely response rate to CFPB complaints.
The most common issue reported against transfer me to the collections department is "but that Dovenmuehle would have to write them a letter of confirmation that I live at the residence" in the "which would increase my current mortgage payment under the bankruptcy agreement by about {$130.00} more" product category.
Read our methodology — how this data is sourced, computed, and verified.