Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
train
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows train's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
train complaint mix by product
- it became 1 100.0% – 0% relief
How train's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| it became evident that they did not hire qualified people nor train or manage them as they had promised in the agreement. Additionally | 1 |
Top States
| State | Complaints |
|---|---|
| or manage any of the people they provided as sales people. In fact | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the issue ( character assassination ) they later raised in an arbitration filing ( which we were not notified of ) had no legal bearing on the dispute itself. Our dispute with Chase Bank is about XXXX ' poor quality-of-service and lack of performance. It was always about finding | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About train
train has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX did m, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, train reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it became evident that they did not hire qualified people nor train or manage them as they had promised in the agreement. Additionally", and the single most common underlying issue is "the issue ( character assassination ) they later raised in an arbitration filing ( which we were not notified of ) had no legal bearing on the dispute itself. Our dispute with Chase Bank is about XXXX ' poor quality-of-service and lack of performance. It was always about finding".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating train: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does train have?
train has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does train respond to complaints on time?
train has a 0% timely response rate to CFPB complaints.
What is the most common complaint about train?
The most common issue reported against train is "the issue ( character assassination ) they later raised in an arbitration filing ( which we were not notified of ) had no legal bearing on the dispute itself. Our dispute with Chase Bank is about XXXX ' poor quality-of-service and lack of performance. It was always about finding" in the "it became evident that they did not hire qualified people nor train or manage them as they had promised in the agreement. Additionally" product category.
Read our methodology — how this data is sourced, computed, and verified.
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