Total complaints
1
Filed since Coer
2026 data Public-data reference. official source
towing fees
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows towing fees's complaint history from CFPB public records. 1 consumers have filed complaints since Coer. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Coer
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
towing fees complaint mix by product
- I contacted 1 100.0% – 0% relief
How towing fees's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I contacted Sun Trust Bank at XXXX to discuss the voluntary repossession option for the vehicle. I spoke with XXXX on a recorded call at XXXX XXXX I was placed on hold and by XXXX XXXX. I had the opportunity to speak with her. I inquired about the amount of money that could be obtained for the vehicle | 1 |
Top States
| State | Complaints |
|---|---|
| administrative fees | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Sun Trust Bank asks for the XXXX XXXX XXXX XXXX at an auction. I provided my name | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About towing fees
towing fees has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Coer, and the most recent logged activity is Coercion O, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, towing fees reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted Sun Trust Bank at XXXX to discuss the voluntary repossession option for the vehicle. I spoke with XXXX on a recorded call at XXXX XXXX I was placed on hold and by XXXX XXXX. I had the opportunity to speak with her. I inquired about the amount of money that could be obtained for the vehicle", and the single most common underlying issue is "Sun Trust Bank asks for the XXXX XXXX XXXX XXXX at an auction. I provided my name".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating towing fees: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does towing fees have?
towing fees has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does towing fees respond to complaints on time?
towing fees has a 0% timely response rate to CFPB complaints.
What is the most common complaint about towing fees?
The most common issue reported against towing fees is "Sun Trust Bank asks for the XXXX XXXX XXXX XXXX at an auction. I provided my name" in the "I contacted Sun Trust Bank at XXXX to discuss the voluntary repossession option for the vehicle. I spoke with XXXX on a recorded call at XXXX XXXX I was placed on hold and by XXXX XXXX. I had the opportunity to speak with her. I inquired about the amount of money that could be obtained for the vehicle" product category.
Read our methodology — how this data is sourced, computed, and verified.
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