Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows total 6 pages. A loan offer summary's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How total 6 pages. A loan offer summary's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I applied for a personal loan to get better terms on a title loan with outrageous terms and over 1000 % interest. I was mislead during the process with another business and just wanted a decent interest rate and a set term to repay the debt. I applied to One Main financial online. I was contacted by the XXXX office and told I was accepted for a loan. General terms were mentioned on the call but nothing could be provided or discussed without a sit down face to face meeting. I made appointment with XXXX | 1 |
| State | Complaints |
|---|---|
| same date and loan number. Loan proceeds disbursements authorization form | 1 |
| Issue | Complaints |
|---|---|
| at the address in XXXXXXXX XXXX She provided the terms and optional coverages. She gave me a printed copy of the disclosures | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
total 6 pages. A loan offer summary has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, total 6 pages. A loan offer summary reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I applied for a personal loan to get better terms on a title loan with outrageous terms and over 1000 % interest. I was mislead during the process with another business and just wanted a decent interest rate and a set term to repay the debt. I applied to One Main financial online. I was contacted by the XXXX office and told I was accepted for a loan. General terms were mentioned on the call but nothing could be provided or discussed without a sit down face to face meeting. I made appointment with XXXX", and the single most common underlying issue is "at the address in XXXXXXXX XXXX She provided the terms and optional coverages. She gave me a printed copy of the disclosures".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating total 6 pages. A loan offer summary: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
total 6 pages. A loan offer summary has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
total 6 pages. A loan offer summary has a 0% timely response rate to CFPB complaints.
The most common issue reported against total 6 pages. A loan offer summary is "at the address in XXXXXXXX XXXX She provided the terms and optional coverages. She gave me a printed copy of the disclosures" in the "I applied for a personal loan to get better terms on a title loan with outrageous terms and over 1000 % interest. I was mislead during the process with another business and just wanted a decent interest rate and a set term to repay the debt. I applied to One Main financial online. I was contacted by the XXXX office and told I was accepted for a loan. General terms were mentioned on the call but nothing could be provided or discussed without a sit down face to face meeting. I made appointment with XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.