Total complaints
1
Filed since Ther
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Torrid can look you up and you have the option of paying with your credit card which is somewhat better but I still have to go to the store and unable to use or have the choice of using online services as these companies promise you have the option to pay the credit card bill. When I agreed on applying and obtaining these credit cards I thought that I have a wide availability to choose how to pay my payment and the convenience of doing that online. This issue started in XX/XX/year> when they changed over to another company and we was told they were no online payment option while the process of them switching company 's or they system. I did that with their representative and the result was duplicate payments for the Children Place's complaint history from CFPB public records. 1 consumers have filed complaints since Ther. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Ther
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Torrid can look you up and you have the option of paying with your credit card which is somewhat better but I still have to go to the store and unable to use or have the choice of using online services as these companies promise you have the option to pay the credit card bill. When I agreed on applying and obtaining these credit cards I thought that I have a wide availability to choose how to pay my payment and the convenience of doing that online. This issue started in XX/XX/year> when they changed over to another company and we was told they were no online payment option while the process of them switching company 's or they system. I did that with their representative and the result was duplicate payments for the Children Place's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| reset the account | 1 |
| State | Complaints |
|---|---|
| Torrid | 1 |
| Issue | Complaints |
|---|---|
| I have incurred late fees through tout the 2 years this has been going on. Which affects my credit report and me paying my other credit cards bills on time because of the fees. Now I find myself having to go to the store to pay the credit cards | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Torrid can look you up and you have the option of paying with your credit card which is somewhat better but I still have to go to the store and unable to use or have the choice of using online services as these companies promise you have the option to pay the credit card bill. When I agreed on applying and obtaining these credit cards I thought that I have a wide availability to choose how to pay my payment and the convenience of doing that online. This issue started in XX/XX/year> when they changed over to another company and we was told they were no online payment option while the process of them switching company 's or they system. I did that with their representative and the result was duplicate payments for the Children Place has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ther, and the most recent logged activity is There has , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Torrid can look you up and you have the option of paying with your credit card which is somewhat better but I still have to go to the store and unable to use or have the choice of using online services as these companies promise you have the option to pay the credit card bill. When I agreed on applying and obtaining these credit cards I thought that I have a wide availability to choose how to pay my payment and the convenience of doing that online. This issue started in XX/XX/year> when they changed over to another company and we was told they were no online payment option while the process of them switching company 's or they system. I did that with their representative and the result was duplicate payments for the Children Place reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "reset the account", and the single most common underlying issue is "I have incurred late fees through tout the 2 years this has been going on. Which affects my credit report and me paying my other credit cards bills on time because of the fees. Now I find myself having to go to the store to pay the credit cards".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Torrid can look you up and you have the option of paying with your credit card which is somewhat better but I still have to go to the store and unable to use or have the choice of using online services as these companies promise you have the option to pay the credit card bill. When I agreed on applying and obtaining these credit cards I thought that I have a wide availability to choose how to pay my payment and the convenience of doing that online. This issue started in XX/XX/year> when they changed over to another company and we was told they were no online payment option while the process of them switching company 's or they system. I did that with their representative and the result was duplicate payments for the Children Place: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Torrid can look you up and you have the option of paying with your credit card which is somewhat better but I still have to go to the store and unable to use or have the choice of using online services as these companies promise you have the option to pay the credit card bill. When I agreed on applying and obtaining these credit cards I thought that I have a wide availability to choose how to pay my payment and the convenience of doing that online. This issue started in XX/XX/year> when they changed over to another company and we was told they were no online payment option while the process of them switching company 's or they system. I did that with their representative and the result was duplicate payments for the Children Place has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Torrid can look you up and you have the option of paying with your credit card which is somewhat better but I still have to go to the store and unable to use or have the choice of using online services as these companies promise you have the option to pay the credit card bill. When I agreed on applying and obtaining these credit cards I thought that I have a wide availability to choose how to pay my payment and the convenience of doing that online. This issue started in XX/XX/year> when they changed over to another company and we was told they were no online payment option while the process of them switching company 's or they system. I did that with their representative and the result was duplicate payments for the Children Place has a 0% timely response rate to CFPB complaints.
The most common issue reported against Torrid can look you up and you have the option of paying with your credit card which is somewhat better but I still have to go to the store and unable to use or have the choice of using online services as these companies promise you have the option to pay the credit card bill. When I agreed on applying and obtaining these credit cards I thought that I have a wide availability to choose how to pay my payment and the convenience of doing that online. This issue started in XX/XX/year> when they changed over to another company and we was told they were no online payment option while the process of them switching company 's or they system. I did that with their representative and the result was duplicate payments for the Children Place is "I have incurred late fees through tout the 2 years this has been going on. Which affects my credit report and me paying my other credit cards bills on time because of the fees. Now I find myself having to go to the store to pay the credit cards" in the "reset the account" product category.
Read our methodology — how this data is sourced, computed, and verified.