Total complaints
1
Filed since Forw
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows took the money off the card's complaint history from CFPB public records. 1 consumers have filed complaints since Forw. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Forw
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How took the money off the card's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/XXXX at XXXXXXXX XXXX EDT Subject : Re : Fraud Report [ ref :! XXXX.! XXXX : ref ] XXXX | 1 |
| State | Complaints |
|---|---|
| transferred it to cash app and cashed out by XXXX XXXX. They transferred money to XXXX and everything. There were 3 parties who attempted to still the money. XXXX XXXX cashed out but XXXX XXXX attempted to and XXXX XXXX attempted to get the money as well. They have stolen my money. I am XXXX and this is every cent I have. I want my money returned immediately. It is unbelievable how they pretended to work for XXXX but they are nothing more than thieves. I want them in jail! | 1 |
| Issue | Complaints |
|---|---|
| same day they stole my money XX/XX/XXXX from Cash App. They attempted to get loans | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
took the money off the card has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Forw, and the most recent logged activity is Forwarded , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, took the money off the card reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX at XXXXXXXX XXXX EDT Subject : Re : Fraud Report [ ref :! XXXX.! XXXX : ref ] XXXX", and the single most common underlying issue is "same day they stole my money XX/XX/XXXX from Cash App. They attempted to get loans".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating took the money off the card: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
took the money off the card has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
took the money off the card has a 0% timely response rate to CFPB complaints.
The most common issue reported against took the money off the card is "same day they stole my money XX/XX/XXXX from Cash App. They attempted to get loans" in the "XX/XX/XXXX at XXXXXXXX XXXX EDT Subject : Re : Fraud Report [ ref :! XXXX.! XXXX : ref ] XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.