Total complaints
1
Filed since Adeq
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows took pictures's complaint history from CFPB public records. 1 consumers have filed complaints since Adeq. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Adeq
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How took pictures's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX | 1 |
| State | Complaints |
|---|---|
| and documented information about the property. A little while later I get a call from another appraiser requesting access to the property to conduct an appraisal. When I contacted XXXX and XXXX they clearly did not want to take the time to understand the situation and gave me canned answers to why the appraisal needs to happen. Not helpful whatsoever. What happened with the pictures and the information from the first appraiser? Someone came into my home and collected information on my home and PNC has no record of this | 1 |
| Issue | Complaints |
|---|---|
| yet were unable to successfully process the loan within a reasonable amount of time. I promptly provided any documentation they needed. After 3 months there is still no resolution or ending in sight. XXXX and XXXX have shown no interest in progressing the loan or resolving any of the bottle necks. Not once did I receive a call from either of them throughout the process informing me of status or what needs to be done to progress. I would provide information or documentation and XXXX would reach out requesting the same information already provide at an earlier point in time. Since the initial valuation on the property came in low and did not consider my pool I had just installed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
took pictures has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Adeq, and the most recent logged activity is Adequately, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, took pictures reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "yet were unable to successfully process the loan within a reasonable amount of time. I promptly provided any documentation they needed. After 3 months there is still no resolution or ending in sight. XXXX and XXXX have shown no interest in progressing the loan or resolving any of the bottle necks. Not once did I receive a call from either of them throughout the process informing me of status or what needs to be done to progress. I would provide information or documentation and XXXX would reach out requesting the same information already provide at an earlier point in time. Since the initial valuation on the property came in low and did not consider my pool I had just installed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating took pictures: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
took pictures has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
took pictures has a 0% timely response rate to CFPB complaints.
The most common issue reported against took pictures is "yet were unable to successfully process the loan within a reasonable amount of time. I promptly provided any documentation they needed. After 3 months there is still no resolution or ending in sight. XXXX and XXXX have shown no interest in progressing the loan or resolving any of the bottle necks. Not once did I receive a call from either of them throughout the process informing me of status or what needs to be done to progress. I would provide information or documentation and XXXX would reach out requesting the same information already provide at an earlier point in time. Since the initial valuation on the property came in low and did not consider my pool I had just installed" in the "XXXX" product category.
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