Total complaints
15
Filed since Addi
2026 data Public-data reference. official source
too
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows too's complaint history from CFPB public records. 15 consumers have filed complaints since Addi. The company has a 0% timely response rate and has provided relief in 0% of cases.
15
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
11
States Active
Addi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
too complaint mix by product
- XXXX XXXX 3 27.3% – 0% relief
- the state 2 18.2% – 0% relief
- in New 2 18.2% – 0% relief
- I 've 1 9.1% – 0% relief
- I visited 1 9.1% – 0% relief
- no promises 1 9.1% – 0% relief
- who was 1 9.1% – 0% relief
How too's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX XXXX has reported a collection account for a {$500.00} balance | 3 |
| the state of Georgia prohibits the imposition of a cleaning fee unless it is specifically stated in the lease. I do realize that if the unit was not cleaned | 2 |
| in New Jersey | 2 |
| I 've run into an issue where I need to pay the mortgage a couple days late. When I called and asked for an extension for a couple days they refused | 1 |
| I visited the Wells Fargo branch at XXXX XXXX XXXX | 1 |
| no promises of any hardship are made. And this is stated despite the federal assistance being made available through FEMA to residents in our immediate area. The loan terms are also exceedingly burdensome | 1 |
| who was extremely rude and unprofessional. I tried explaining to her what the gentleman who took my payment back in XXXX told me and I agreed to. She placed me on hold several times and came back to tell me that I was given a deletion offer in XX/XX/XXXX and I didn't make a payment until XX/XX/XXXX. I explained to her that I never received a deletion offer and I called in to make a payment in XX/XX/XXXX | 1 |
| I was under the mistaken impression that everything was back to normal. ( again | 1 |
| choosing XXXX on annualcreditreport.com NEVER works. EVERY time | 1 |
| however | 1 |
| every single month | 1 |
Top States
| State | Complaints |
|---|---|
| is damaging my credit profile. | 3 |
| am perplexed by this fee. I bought a carpet cleaner and utilized it during my tenancy. As part of my move-out cleaning | 2 |
| in New Jersey | 2 |
| and when this rippled into my XXXX payment | 1 |
| was puzzled by Wells Fargo 's refusal to release my funds. He dedicated 45 minutes to advocating on my behalf | 1 |
| will not honor a value of the assets consistent with even the remaining balance. And this balance is after a significant down payment on both loans. They won't negotiate any circumstantial buyback terms to put me in other vehicles | 1 |
| did not let me speak with a supervisor. After I tried explaining to her that this collections was supposed to be removed from my credit report after payment in XXXX and that they are still reporting it each month | 1 |
| was advised as recorded ). Even with the 3 business days lag the block should have been removed by Monday | 1 |
| are COMPLETELY USELESS. All they could offer was for them to send us a paper copy of my wife 's credit report. | 1 |
| have no ability to assist.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,90024,,Consent provided,Web,2019-06-26,Closed with explanation,Yes,N/A,3288144 | 1 |
| AND | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| as XXXX XXXX has not provided any documentation verifying the debts legitimacy | 3 |
| there is no mention of a cleaning fee. It merely states | 2 |
| taking from | 2 |
| when I went to pay online | 1 |
| MD | 1 |
| making them excessive | 1 |
| I told her that is not what I agreed to when I made the payment in XXXX. Ms. XXXX became very rude after I asked to speak to a supervisor about the matter. She told me | 1 |
| I received notification from XXXX that my XXXX payment of my monthly bill of roughly {$210.00} was rejected by XXXX. As the account had | 1 |
| we are unable to process your request at this time. You can try again later or call XXXX for automated assistance. You can also write to us at Annual Credit Report Request XXXX | 1 |
| XX/XX/2019 to cover the fraudulent transactions | 1 |
| they removed the charges. Then the charges reappeared on my credit card. Then the bank | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About too
too has accumulated 15 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 14 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is XXXX ) On , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, too reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX has reported a collection account for a {$500.00} balance", and the single most common underlying issue is "as XXXX XXXX has not provided any documentation verifying the debts legitimacy".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating too: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does too have?
too has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
Does too respond to complaints on time?
too has a 0% timely response rate to CFPB complaints.
What is the most common complaint about too?
The most common issue reported against too is "as XXXX XXXX has not provided any documentation verifying the debts legitimacy" in the "XXXX XXXX has reported a collection account for a {$500.00} balance" product category.
Read our methodology — how this data is sourced, computed, and verified.
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