Total complaints
4
Filed since At t
2026 data Public-data reference. official source
tone
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows tone's complaint history from CFPB public records. 4 consumers have filed complaints since At t. The company has a 0% timely response rate and has provided relief in 0% of cases.
4
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
At t
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
tone complaint mix by product
- and 5. 3 75.0% – 0% relief
- I believe 1 25.0% – 0% relief
How tone's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and 5. Provide a free | 3 |
| I believe Comenity Bank is acting in bad faith. They have failed to provide a functional platform for online payments | 1 |
Top States
| State | Complaints |
|---|---|
| or origin. I am fully within my rights to use third-party assistance in asserting my rights under the law. | 3 |
| and tactics of their communication have been excessive | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| per FCRA 1681i ( a ) ( 6 ) ( B ) ( ii ) LEGAL ESCALATION NOTICE You now have 10 calendar days to comply. If this matter is not resolved : I will file a formal complaint with the Consumer Financial Protection Bureau ( CFPB ) Report your actions to the Federal Trade Commission ( FTC ) Notify the Tennessee Attorney Generals Office Initiate a civil lawsuit under FCRA 1681n and 1681o | 3 |
| ignored the evidence I submitted | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About tone
tone has accumulated 4 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is n response, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, tone reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and 5. Provide a free", and the single most common underlying issue is "per FCRA 1681i ( a ) ( 6 ) ( B ) ( ii ) LEGAL ESCALATION NOTICE You now have 10 calendar days to comply. If this matter is not resolved : I will file a formal complaint with the Consumer Financial Protection Bureau ( CFPB ) Report your actions to the Federal Trade Commission ( FTC ) Notify the Tennessee Attorney Generals Office Initiate a civil lawsuit under FCRA 1681n and 1681o".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating tone: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does tone have?
tone has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
Does tone respond to complaints on time?
tone has a 0% timely response rate to CFPB complaints.
What is the most common complaint about tone?
The most common issue reported against tone is "per FCRA 1681i ( a ) ( 6 ) ( B ) ( ii ) LEGAL ESCALATION NOTICE You now have 10 calendar days to comply. If this matter is not resolved : I will file a formal complaint with the Consumer Financial Protection Bureau ( CFPB ) Report your actions to the Federal Trade Commission ( FTC ) Notify the Tennessee Attorney Generals Office Initiate a civil lawsuit under FCRA 1681n and 1681o" in the "and 5. Provide a free" product category.
Read our methodology — how this data is sourced, computed, and verified.
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