Total complaints
1
Filed since I or
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows told me I was immediately approved for the hardship program and my account would be updated to reflect as such's complaint history from CFPB public records. 1 consumers have filed complaints since I or. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I or
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How told me I was immediately approved for the hardship program and my account would be updated to reflect as such's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was denied. I immediately re-applied with additional documents and was notified I would receive a decision within 10 business days. That time frame past and I'd still not received a response. When I called in XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| as well as being current on payments. | 1 |
| Issue | Complaints |
|---|---|
| a support rep initially told me they were still waiting for me to submit paperwork. This couldn't have been further from the truth | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
told me I was immediately approved for the hardship program and my account would be updated to reflect as such has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I or, and the most recent logged activity is I original, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, told me I was immediately approved for the hardship program and my account would be updated to reflect as such reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was denied. I immediately re-applied with additional documents and was notified I would receive a decision within 10 business days. That time frame past and I'd still not received a response. When I called in XX/XX/XXXX", and the single most common underlying issue is "a support rep initially told me they were still waiting for me to submit paperwork. This couldn't have been further from the truth".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating told me I was immediately approved for the hardship program and my account would be updated to reflect as such: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
told me I was immediately approved for the hardship program and my account would be updated to reflect as such has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
told me I was immediately approved for the hardship program and my account would be updated to reflect as such has a 0% timely response rate to CFPB complaints.
The most common issue reported against told me I was immediately approved for the hardship program and my account would be updated to reflect as such is "a support rep initially told me they were still waiting for me to submit paperwork. This couldn't have been further from the truth" in the "I was denied. I immediately re-applied with additional documents and was notified I would receive a decision within 10 business days. That time frame past and I'd still not received a response. When I called in XX/XX/XXXX" product category.
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