Total complaints
1
Filed since As o
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows to track the status of the deposit's complaint history from CFPB public records. 1 consumers have filed complaints since As o. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As o
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How to track the status of the deposit's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the 15th day since the original date of transfer | 1 |
| State | Complaints |
|---|---|
| but XXXX told her to contact her bank. | 1 |
| Issue | Complaints |
|---|---|
| and have taken time out of my workday to make phone calls and visit a XXXX XXXX XXXX branch to try and resolve this issue. My friend has contacted her bank | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
to track the status of the deposit has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As o, and the most recent logged activity is As of XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to track the status of the deposit reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the 15th day since the original date of transfer", and the single most common underlying issue is "and have taken time out of my workday to make phone calls and visit a XXXX XXXX XXXX branch to try and resolve this issue. My friend has contacted her bank".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to track the status of the deposit: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
to track the status of the deposit has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
to track the status of the deposit has a 0% timely response rate to CFPB complaints.
The most common issue reported against to track the status of the deposit is "and have taken time out of my workday to make phone calls and visit a XXXX XXXX XXXX branch to try and resolve this issue. My friend has contacted her bank" in the "the 15th day since the original date of transfer" product category.
Read our methodology — how this data is sourced, computed, and verified.