Total complaints
1
Filed since This
2026 data Public-data reference. official source
to them it 's just a process and a procedure
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows to them it 's just a process and a procedure's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
This
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
to them it 's just a process and a procedure complaint mix by product
- and because 1 100.0% – 0% relief
How to them it 's just a process and a procedure's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and because If the investigation I can not submit any evidence from my side | 1 |
Top States
| State | Complaints |
|---|---|
| there is no one at the chase branch or over the phone that is willing to explain or give me an opportunity to prove that I am a victim of fraud. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| my account is still frozen | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About to them it 's just a process and a procedure
to them it 's just a process and a procedure has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This perso, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to them it 's just a process and a procedure reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and because If the investigation I can not submit any evidence from my side", and the single most common underlying issue is "my account is still frozen".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to them it 's just a process and a procedure: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does to them it 's just a process and a procedure have?
to them it 's just a process and a procedure has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does to them it 's just a process and a procedure respond to complaints on time?
to them it 's just a process and a procedure has a 0% timely response rate to CFPB complaints.
What is the most common complaint about to them it 's just a process and a procedure?
The most common issue reported against to them it 's just a process and a procedure is "my account is still frozen" in the "and because If the investigation I can not submit any evidence from my side" product category.
Read our methodology — how this data is sourced, computed, and verified.
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