Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows TO THE SAME SANTANDER BANK's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How TO THE SAME SANTANDER BANK's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but the main reasons for this new complaint are not only to request that XXXX Santander updates my credit report regarding my Certified Payment Agreement for the XXXX MasterCard Credit Card I paid directly only to Santander Bank XXXX XXXX XXXX ; Is to emphasize the following facts | 1 |
| State | Complaints |
|---|---|
| THEN TO THE 3 MAIN CREDIT BUREAUS | 1 |
| Issue | Complaints |
|---|---|
| then by the U.S. Court of Appeals for the First Circuit in XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
TO THE SAME SANTANDER BANK has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This 2 let, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TO THE SAME SANTANDER BANK reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but the main reasons for this new complaint are not only to request that XXXX Santander updates my credit report regarding my Certified Payment Agreement for the XXXX MasterCard Credit Card I paid directly only to Santander Bank XXXX XXXX XXXX ; Is to emphasize the following facts", and the single most common underlying issue is "then by the U.S. Court of Appeals for the First Circuit in XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TO THE SAME SANTANDER BANK: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
TO THE SAME SANTANDER BANK has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
TO THE SAME SANTANDER BANK has a 0% timely response rate to CFPB complaints.
The most common issue reported against TO THE SAME SANTANDER BANK is "then by the U.S. Court of Appeals for the First Circuit in XXXX" in the "but the main reasons for this new complaint are not only to request that XXXX Santander updates my credit report regarding my Certified Payment Agreement for the XXXX MasterCard Credit Card I paid directly only to Santander Bank XXXX XXXX XXXX ; Is to emphasize the following facts" product category.
Read our methodology — how this data is sourced, computed, and verified.