Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows to process my account for my duly met obligation for XXXX XXXX Thank you.,Company believes it acted appropriately as authorized by contract or law,MOHELA,GA,30132,,Consent provided,Web,2025-03-11,Closed with explanation,Yes,N/A,12361046's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How to process my account for my duly met obligation for XXXX XXXX Thank you.,Company believes it acted appropriately as authorized by contract or law,MOHELA,GA,30132,,Consent provided,Web,2025-03-11,Closed with explanation,Yes,N/A,12361046's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I am having to pay {$3200.00} monthly obligation starting XX/XX/XXXX and it is clearly an extortion practice by the Department of Education. In XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| MOHELA duly acknowledged that their documentation and records showed that I had met my obligation for student loan forgiveness under the XXXX XXXX and MOHELA | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
to process my account for my duly met obligation for XXXX XXXX Thank you.,Company believes it acted appropriately as authorized by contract or law,MOHELA,GA,30132,,Consent provided,Web,2025-03-11,Closed with explanation,Yes,N/A,12361046 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The dire c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to process my account for my duly met obligation for XXXX XXXX Thank you.,Company believes it acted appropriately as authorized by contract or law,MOHELA,GA,30132,,Consent provided,Web,2025-03-11,Closed with explanation,Yes,N/A,12361046 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am having to pay {$3200.00} monthly obligation starting XX/XX/XXXX and it is clearly an extortion practice by the Department of Education. In XX/XX/XXXX", and the single most common underlying issue is "MOHELA duly acknowledged that their documentation and records showed that I had met my obligation for student loan forgiveness under the XXXX XXXX and MOHELA".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to process my account for my duly met obligation for XXXX XXXX Thank you.,Company believes it acted appropriately as authorized by contract or law,MOHELA,GA,30132,,Consent provided,Web,2025-03-11,Closed with explanation,Yes,N/A,12361046: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
to process my account for my duly met obligation for XXXX XXXX Thank you.,Company believes it acted appropriately as authorized by contract or law,MOHELA,GA,30132,,Consent provided,Web,2025-03-11,Closed with explanation,Yes,N/A,12361046 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
to process my account for my duly met obligation for XXXX XXXX Thank you.,Company believes it acted appropriately as authorized by contract or law,MOHELA,GA,30132,,Consent provided,Web,2025-03-11,Closed with explanation,Yes,N/A,12361046 has a 0% timely response rate to CFPB complaints.
The most common issue reported against to process my account for my duly met obligation for XXXX XXXX Thank you.,Company believes it acted appropriately as authorized by contract or law,MOHELA,GA,30132,,Consent provided,Web,2025-03-11,Closed with explanation,Yes,N/A,12361046 is "MOHELA duly acknowledged that their documentation and records showed that I had met my obligation for student loan forgiveness under the XXXX XXXX and MOHELA" in the "I am having to pay {$3200.00} monthly obligation starting XX/XX/XXXX and it is clearly an extortion practice by the Department of Education. In XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.