Total complaints
6
Filed since -- -
2026 data Public-data reference. official source
to my surprise
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows to my surprise's complaint history from CFPB public records. 6 consumers have filed complaints since -- -. The company has a 0% timely response rate and has provided relief in 0% of cases.
6
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
-- -
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
to my surprise complaint mix by product
- I paid 1 16.7% – 0% relief
- and as 1 16.7% – 0% relief
- they mentioned 1 16.7% – 0% relief
- XXXX XXXX 1 16.7% – 0% relief
- and I 1 16.7% – 0% relief
- XXXX XXXX 1 16.7% – 0% relief
How to my surprise's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I paid 1 month | 1 |
| and as with previous years | 1 |
| they mentioned they replaced kitchen counter top and charged me | 1 |
| XXXX XXXX | 1 |
| and I was told that my interest rate was being doubled and that the payment was what it was. I asked if anything could be done and the person with whom I spoke said she would check. XXXX specifically asked her if this would affect this plan to ask | 1 |
| XXXX XXXX XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| Mr. Cooper 's representative told me there is a second mortgage in my house with somewhere call HUD. They gave me the information and they claimed that I did 3 loans modifications | 1 |
| I received notification that I was indeed entering standard repayment | 1 |
| because of remark from National Credit system my loan was rejected to low credit score.I called national credit system then told If I pay remaining another XXXX USD to settle in full they will remove it. Still now I can see a statement saying Settled less than full amount in Credit score. National credit also issued me a letter that I owe nothing. Still it is appearing on credit report. I have been a law obeying and good person | 1 |
| that my mortgage loan application had been WITHDRAWN. The reason given was that I hadn't provided paystubs with my paperwork -- but I am XXXX | 1 |
| that I had refused '' the modification! Which I NEVER did. I was also told that the approved modification was dead and could not be revived. I was also told that I needed to re-apply and the payment could be different ( which I took to be higher ). I also understood that I could be out of luck altogether | 1 |
| the answer was that I would not be eligible to receive the {$300.00} bonus anymore! During the XXXX months | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I retired from my job because I am XXXX XXXX XXXX and when I got my retirement FRS investment check | 1 |
| and since Navient had ( I assumed ) only just started working on it on XX/XX/XXXX | 1 |
| which was not sent. Then National credit system called me as a collector for debt and I mailed XXXX that I DISPUTE claim | 1 |
| XX/XX/XXXX | 1 |
| I received a default notice in the mail and logged on to see that the approval was changed to a DENIAL! I called and spoke with XXXX | 1 |
| however | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About to my surprise
to my surprise has accumulated 6 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to -- -, and the most recent logged activity is Then again, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to my surprise reports a 0% timely-response rate and has closed 16.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I paid 1 month", and the single most common underlying issue is "I retired from my job because I am XXXX XXXX XXXX and when I got my retirement FRS investment check".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to my surprise: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does to my surprise have?
to my surprise has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Does to my surprise respond to complaints on time?
to my surprise has a 0% timely response rate to CFPB complaints.
What is the most common complaint about to my surprise?
The most common issue reported against to my surprise is "I retired from my job because I am XXXX XXXX XXXX and when I got my retirement FRS investment check" in the "I paid 1 month" product category.
Read our methodology — how this data is sourced, computed, and verified.
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