Total complaints
4
Filed since At t
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows to my knowledge's complaint history from CFPB public records. 4 consumers have filed complaints since At t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since At t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How to my knowledge's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| so I had given up on being able to manage my freeze via my TransUnion account. So | 1 |
| that said | 1 |
| branch manager suggested I open a new checking account | 1 |
| XXXX | 1 |
| State | Complaints |
|---|---|
| not the same thing. The agent told me that I would need to have the suppression removed in order to manage my credit freeze or view my report. I requested to have the suppression on my report that I did not even know about removed from my file | 1 |
| in the account opening documents where I provided my consent. Additionally | 1 |
| without opening any accounts. | 1 |
| of this goodwill deletion. Why selectively enforce their alleged FCRA obligations? | 1 |
| Issue | Complaints |
|---|---|
| I called the TransUnion support main line at ( XXXX ) XXXX to attempt to freeze my credit. After asking me for my personal information and a XXXX freeze PIN | 1 |
| and I 've been a client of XXXX for about 8 years or so. I recently opened some brokerage accounts via their XXXX XXXX platform | 1 |
| as a solution to this problem. The next day I returned to actually open that new checking account | 1 |
| etc. I received no human response to anything | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
to my knowledge has accumulated 4 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is Three week, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to my knowledge reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so I had given up on being able to manage my freeze via my TransUnion account. So", and the single most common underlying issue is "I called the TransUnion support main line at ( XXXX ) XXXX to attempt to freeze my credit. After asking me for my personal information and a XXXX freeze PIN".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to my knowledge: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
to my knowledge has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
to my knowledge has a 0% timely response rate to CFPB complaints.
The most common issue reported against to my knowledge is "I called the TransUnion support main line at ( XXXX ) XXXX to attempt to freeze my credit. After asking me for my personal information and a XXXX freeze PIN" in the "so I had given up on being able to manage my freeze via my TransUnion account. So" product category.
Read our methodology — how this data is sourced, computed, and verified.