to inform the Citibank customer service about the {$1700.00} charge that I had not approved and to cancel the credit card. Citibank mailed me another XXXX Credit Card that when I activated was then again charged by XXXXXXXX XXXX XXXX for {$600.00} on XX/XX/18 after two hours of activating the new credit card Citibank sent me. That new card was also cancelled and Citibank sent me another credit card that I have decided to keep deactivated.

What the CFPB Record Shows About to inform the Citibank customer service about the {$1700.00} charge that I had not approved and to cancel the credit card. Citibank mailed me another XXXX Credit Card that when I activated was then again charged by XXXXXXXX XXXX XXXX for {$600.00} on XX/XX/18 after two hours of activating the new credit card Citibank sent me. That new card was also cancelled and Citibank sent me another credit card that I have decided to keep deactivated.

to inform the Citibank customer service about the {$1700.00} charge that I had not approved and to cancel the credit card. Citibank mailed me another XXXX Credit Card that when I activated was then again charged by XXXXXXXX XXXX XXXX for {$600.00} on XX/XX/18 after two hours of activating the new credit card Citibank sent me. That new card was also cancelled and Citibank sent me another credit card that I have decided to keep deactivated. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I am, and the most recent logged activity is I am provi, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, to inform the Citibank customer service about the {$1700.00} charge that I had not approved and to cancel the credit card. Citibank mailed me another XXXX Credit Card that when I activated was then again charged by XXXXXXXX XXXX XXXX for {$600.00} on XX/XX/18 after two hours of activating the new credit card Citibank sent me. That new card was also cancelled and Citibank sent me another credit card that I have decided to keep deactivated. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "see attached document ) This plumbing company stored my personal credit card details when I made payment to the owner of the company", and the single most common underlying issue is "for {$450.00} for the service call on XX/XX/18 enabling him to make the subsequent fraudulent charges of {$1700.00} and {$600.00}. I took action immediately on XX/XX/18 by telling the merchant plumber via text to cancel the unauthorized charge of {$1700.00}".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to inform the Citibank customer service about the {$1700.00} charge that I had not approved and to cancel the credit card. Citibank mailed me another XXXX Credit Card that when I activated was then again charged by XXXXXXXX XXXX XXXX for {$600.00} on XX/XX/18 after two hours of activating the new credit card Citibank sent me. That new card was also cancelled and Citibank sent me another credit card that I have decided to keep deactivated.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.