Total complaints
1
Filed since I ap
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows to give you context : Payment on XX/XX/XXXX ( before due date ) : {$220.00} This was above the minimum due of {$150.00} Payment due date : XX/XX/XXXX Last statement balance : {$4500.00} Purchases : XXXX ( I have not made purchases in several months's complaint history from CFPB public records. 1 consumers have filed complaints since I ap. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ap
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How to give you context : Payment on XX/XX/XXXX ( before due date ) : {$220.00} This was above the minimum due of {$150.00} Payment due date : XX/XX/XXXX Last statement balance : {$4500.00} Purchases : XXXX ( I have not made purchases in several months's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and I make the payment before the due date because I read that doing so avoids assessment of additional fees. Nonetheless | 1 |
| State | Complaints |
|---|---|
| if you need that info ) Cash advances : XXXX Fees : XXXX Interest charged to purchases : {$84.00} Interest charged to XXXX XXXX XX/XX/XXXX : {$27.00} ( I don't know what this is ) Total interest charged in XXXX is {$1000.00} The interest rate is 26.24 % on XXXX XXXX The interest rate on standard purchases and advances is 29.99 % I have not made any purchases since XX/XX/XXXX. | 1 |
| Issue | Complaints |
|---|---|
| I'm immediately charged additional interest and fees for the card and for cash advances. For example | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
to give you context : Payment on XX/XX/XXXX ( before due date ) : {$220.00} This was above the minimum due of {$150.00} Payment due date : XX/XX/XXXX Last statement balance : {$4500.00} Purchases : XXXX ( I have not made purchases in several months has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ap, and the most recent logged activity is I applied , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to give you context : Payment on XX/XX/XXXX ( before due date ) : {$220.00} This was above the minimum due of {$150.00} Payment due date : XX/XX/XXXX Last statement balance : {$4500.00} Purchases : XXXX ( I have not made purchases in several months reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and I make the payment before the due date because I read that doing so avoids assessment of additional fees. Nonetheless", and the single most common underlying issue is "I'm immediately charged additional interest and fees for the card and for cash advances. For example".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to give you context : Payment on XX/XX/XXXX ( before due date ) : {$220.00} This was above the minimum due of {$150.00} Payment due date : XX/XX/XXXX Last statement balance : {$4500.00} Purchases : XXXX ( I have not made purchases in several months: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
to give you context : Payment on XX/XX/XXXX ( before due date ) : {$220.00} This was above the minimum due of {$150.00} Payment due date : XX/XX/XXXX Last statement balance : {$4500.00} Purchases : XXXX ( I have not made purchases in several months has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
to give you context : Payment on XX/XX/XXXX ( before due date ) : {$220.00} This was above the minimum due of {$150.00} Payment due date : XX/XX/XXXX Last statement balance : {$4500.00} Purchases : XXXX ( I have not made purchases in several months has a 0% timely response rate to CFPB complaints.
The most common issue reported against to give you context : Payment on XX/XX/XXXX ( before due date ) : {$220.00} This was above the minimum due of {$150.00} Payment due date : XX/XX/XXXX Last statement balance : {$4500.00} Purchases : XXXX ( I have not made purchases in several months is "I'm immediately charged additional interest and fees for the card and for cash advances. For example" in the "and I make the payment before the due date because I read that doing so avoids assessment of additional fees. Nonetheless" product category.
Read our methodology — how this data is sourced, computed, and verified.