Total complaints
1
Filed since On T
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows to get the verification but Chase refuses to call the people that would be able to give the verification. I asked the representative if there was any other way that we could get confirmation for the checks because it would be impossible to get verbal confirmation if Chase would not call the people that issued the checks. She told me that the only other option is to come down to a Chase bank with the person that issued the check and they could give confirmation for the check in person. Again's complaint history from CFPB public records. 1 consumers have filed complaints since On T. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On T
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How to get the verification but Chase refuses to call the people that would be able to give the verification. I asked the representative if there was any other way that we could get confirmation for the checks because it would be impossible to get verbal confirmation if Chase would not call the people that issued the checks. She told me that the only other option is to come down to a Chase bank with the person that issued the check and they could give confirmation for the check in person. Again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| then they cant use that number to verify the checks. This was also the number that was written on the top of the check | 1 |
| State | Complaints |
|---|---|
| this makes no sense and would be impossible to do. None of the issuers of the checks were going to do that for me and they should not have to. Also | 1 |
| Issue | Complaints |
|---|---|
| they were unable to call the number that they had because they said there is no way to know that the number is valid. I opened an account with Chase | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
to get the verification but Chase refuses to call the people that would be able to give the verification. I asked the representative if there was any other way that we could get confirmation for the checks because it would be impossible to get verbal confirmation if Chase would not call the people that issued the checks. She told me that the only other option is to come down to a Chase bank with the person that issued the check and they could give confirmation for the check in person. Again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On T, and the most recent logged activity is On Tuesday, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to get the verification but Chase refuses to call the people that would be able to give the verification. I asked the representative if there was any other way that we could get confirmation for the checks because it would be impossible to get verbal confirmation if Chase would not call the people that issued the checks. She told me that the only other option is to come down to a Chase bank with the person that issued the check and they could give confirmation for the check in person. Again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "then they cant use that number to verify the checks. This was also the number that was written on the top of the check", and the single most common underlying issue is "they were unable to call the number that they had because they said there is no way to know that the number is valid. I opened an account with Chase".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to get the verification but Chase refuses to call the people that would be able to give the verification. I asked the representative if there was any other way that we could get confirmation for the checks because it would be impossible to get verbal confirmation if Chase would not call the people that issued the checks. She told me that the only other option is to come down to a Chase bank with the person that issued the check and they could give confirmation for the check in person. Again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
to get the verification but Chase refuses to call the people that would be able to give the verification. I asked the representative if there was any other way that we could get confirmation for the checks because it would be impossible to get verbal confirmation if Chase would not call the people that issued the checks. She told me that the only other option is to come down to a Chase bank with the person that issued the check and they could give confirmation for the check in person. Again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
to get the verification but Chase refuses to call the people that would be able to give the verification. I asked the representative if there was any other way that we could get confirmation for the checks because it would be impossible to get verbal confirmation if Chase would not call the people that issued the checks. She told me that the only other option is to come down to a Chase bank with the person that issued the check and they could give confirmation for the check in person. Again has a 0% timely response rate to CFPB complaints.
The most common issue reported against to get the verification but Chase refuses to call the people that would be able to give the verification. I asked the representative if there was any other way that we could get confirmation for the checks because it would be impossible to get verbal confirmation if Chase would not call the people that issued the checks. She told me that the only other option is to come down to a Chase bank with the person that issued the check and they could give confirmation for the check in person. Again is "they were unable to call the number that they had because they said there is no way to know that the number is valid. I opened an account with Chase" in the "then they cant use that number to verify the checks. This was also the number that was written on the top of the check" product category.
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