Total complaints
1
Filed since Firs
2026 data Public-data reference. official source
to extend the term from 15 years to 30 or at least 20 years
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows to extend the term from 15 years to 30 or at least 20 years's complaint history from CFPB public records. 1 consumers have filed complaints since Firs. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Firs
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
to extend the term from 15 years to 30 or at least 20 years complaint mix by product
- XXXX after 1 100.0% – 0% relief
How to extend the term from 15 years to 30 or at least 20 years's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX after a lengthy process of submission of documents and forms that got lost a couple of times. We declined the offer due to the high monthly payment. After numerous phone calls with XXXX and the re-introduction of an entire new set of documents | 1 |
Top States
| State | Complaints |
|---|---|
| plainly due to affordability. Our only request was repeatedly denied regardless of the multiple escalations that we attempted. The next thing we heard from XXXX was that they have sold our loan to Carrington Mortgage Services LLC. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX. Frustration on the whole process was staring to settle in | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About to extend the term from 15 years to 30 or at least 20 years
to extend the term from 15 years to 30 or at least 20 years has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Firs, and the most recent logged activity is First with, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to extend the term from 15 years to 30 or at least 20 years reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX after a lengthy process of submission of documents and forms that got lost a couple of times. We declined the offer due to the high monthly payment. After numerous phone calls with XXXX and the re-introduction of an entire new set of documents", and the single most common underlying issue is "XXXX. Frustration on the whole process was staring to settle in".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to extend the term from 15 years to 30 or at least 20 years: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does to extend the term from 15 years to 30 or at least 20 years have?
to extend the term from 15 years to 30 or at least 20 years has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does to extend the term from 15 years to 30 or at least 20 years respond to complaints on time?
to extend the term from 15 years to 30 or at least 20 years has a 0% timely response rate to CFPB complaints.
What is the most common complaint about to extend the term from 15 years to 30 or at least 20 years?
The most common issue reported against to extend the term from 15 years to 30 or at least 20 years is "XXXX. Frustration on the whole process was staring to settle in" in the "XXXX after a lengthy process of submission of documents and forms that got lost a couple of times. We declined the offer due to the high monthly payment. After numerous phone calls with XXXX and the re-introduction of an entire new set of documents" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
