Total complaints
1
Filed since ( XX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows to depositing to banks. He recommended that I follow-up with XXXX. I requested documents of the teams decision be sent to my home address.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,92078,,Consent provided,Web,2025-08-20,Closed with explanation,Yes,N/A,15409113's complaint history from CFPB public records. 1 consumers have filed complaints since ( XX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ( XX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How to depositing to banks. He recommended that I follow-up with XXXX. I requested documents of the teams decision be sent to my home address.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,92078,,Consent provided,Web,2025-08-20,Closed with explanation,Yes,N/A,15409113's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| requesting XXXX XXXX to return contact with me to discuss additional information. XXXX : I contacted Wells Fargo claims assistance center ( XXXX ) XXXX. I spoke to XXXX. He confirmed XXXX claim ending # XXXX was sent to a specialized team. He said it was closed as it was addressed to check/fraud team XX/XX/XXXX and XX/XX/XXXX. I requested further confirmation/assistance as information from calls/mail sent was not adding up. He requested to be on hold. The call ended while I was on hold. XXXX ( XXXX minutes ) : I called back at ( XXXX ) XXXX. I spoke to XXXX. I requested the documentation from the teams claim decision. It was confirmed the request was made to have documentation sent to the home address. XXXX stated once $ has been handed from the bank to me | 1 |
| Issue | Complaints |
|---|---|
| that it must be provided to law enforcement. She stated it is not something the Wells Fargo team can handle once the bank gave me the XXXX XXXX ( XXXX seconds ) : I contacted branch manager XXXX XXXX XXXX XXXX ) XXXX. I left a voicemail stating I have an update of decision | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
to depositing to banks. He recommended that I follow-up with XXXX. I requested documents of the teams decision be sent to my home address.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,92078,,Consent provided,Web,2025-08-20,Closed with explanation,Yes,N/A,15409113 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( XX, and the most recent logged activity is ( XX/XX/XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to depositing to banks. He recommended that I follow-up with XXXX. I requested documents of the teams decision be sent to my home address.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,92078,,Consent provided,Web,2025-08-20,Closed with explanation,Yes,N/A,15409113 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "requesting XXXX XXXX to return contact with me to discuss additional information. XXXX : I contacted Wells Fargo claims assistance center ( XXXX ) XXXX. I spoke to XXXX. He confirmed XXXX claim ending # XXXX was sent to a specialized team. He said it was closed as it was addressed to check/fraud team XX/XX/XXXX and XX/XX/XXXX. I requested further confirmation/assistance as information from calls/mail sent was not adding up. He requested to be on hold. The call ended while I was on hold. XXXX ( XXXX minutes ) : I called back at ( XXXX ) XXXX. I spoke to XXXX. I requested the documentation from the teams claim decision. It was confirmed the request was made to have documentation sent to the home address. XXXX stated once $ has been handed from the bank to me", and the single most common underlying issue is "that it must be provided to law enforcement. She stated it is not something the Wells Fargo team can handle once the bank gave me the XXXX XXXX ( XXXX seconds ) : I contacted branch manager XXXX XXXX XXXX XXXX ) XXXX. I left a voicemail stating I have an update of decision".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to depositing to banks. He recommended that I follow-up with XXXX. I requested documents of the teams decision be sent to my home address.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,92078,,Consent provided,Web,2025-08-20,Closed with explanation,Yes,N/A,15409113: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
to depositing to banks. He recommended that I follow-up with XXXX. I requested documents of the teams decision be sent to my home address.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,92078,,Consent provided,Web,2025-08-20,Closed with explanation,Yes,N/A,15409113 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
to depositing to banks. He recommended that I follow-up with XXXX. I requested documents of the teams decision be sent to my home address.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,92078,,Consent provided,Web,2025-08-20,Closed with explanation,Yes,N/A,15409113 has a 0% timely response rate to CFPB complaints.
The most common issue reported against to depositing to banks. He recommended that I follow-up with XXXX. I requested documents of the teams decision be sent to my home address.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,92078,,Consent provided,Web,2025-08-20,Closed with explanation,Yes,N/A,15409113 is "that it must be provided to law enforcement. She stated it is not something the Wells Fargo team can handle once the bank gave me the XXXX XXXX ( XXXX seconds ) : I contacted branch manager XXXX XXXX XXXX XXXX ) XXXX. I left a voicemail stating I have an update of decision" in the "requesting XXXX XXXX to return contact with me to discuss additional information. XXXX : I contacted Wells Fargo claims assistance center ( XXXX ) XXXX. I spoke to XXXX. He confirmed XXXX claim ending # XXXX was sent to a specialized team. He said it was closed as it was addressed to check/fraud team XX/XX/XXXX and XX/XX/XXXX. I requested further confirmation/assistance as information from calls/mail sent was not adding up. He requested to be on hold. The call ended while I was on hold. XXXX ( XXXX minutes ) : I called back at ( XXXX ) XXXX. I spoke to XXXX. I requested the documentation from the teams claim decision. It was confirmed the request was made to have documentation sent to the home address. XXXX stated once $ has been handed from the bank to me" product category.
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