Total complaints
5
Filed since On X
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows to date's complaint history from CFPB public records. 5 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How to date's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I am writing to lodge a comprehensive and urgent complaint against both the U.S. Department of Education and its loan servicer | 1 |
| through certified dealerships | 1 |
| XXXX XXXX XX/XX/year> | 1 |
| I tried to log into my Barclays account online to confirm the deposit | 1 |
| 2016 | 1 |
| State | Complaints |
|---|---|
| in seeking resolution : 1. PSLF History Program Enrollment : At the direction of my loan servicer | 1 |
| have cost over {$4000.00} ... | 1 |
| they have not provided the form | 1 |
| nobody has called and my account remains restricted and inaccessible. I am worried about the status of my account and balance ( {$250000.00} ) | 1 |
| the borrower has not received the fully executed copy of the permanent modification agreement.,,NATIONSTAR MORTGAGE LLC,NY,100XX,,Consent provided,Web,2016-12-12,Closed with explanation,Yes,No,2243280 | 1 |
| Issue | Complaints |
|---|---|
| concerning the persistent and unresolved issues I have encountered with the Public Service Loan Forgiveness ( PSLF ) program. I have followed all requirements and instructions in good faith | 1 |
| problems with : 3 broken bolts in the exhaust system | 1 |
| XXXX | 1 |
| XXXX am to XXXX pm ET for assistance. I called the customer care three times on XX/XX/XXXX | 1 |
| which was delivered to Nationstar on XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
to date has accumulated 5 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is Thought ab, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to date reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am writing to lodge a comprehensive and urgent complaint against both the U.S. Department of Education and its loan servicer", and the single most common underlying issue is "concerning the persistent and unresolved issues I have encountered with the Public Service Loan Forgiveness ( PSLF ) program. I have followed all requirements and instructions in good faith".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to date: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
to date has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
to date has a 0% timely response rate to CFPB complaints.
The most common issue reported against to date is "concerning the persistent and unresolved issues I have encountered with the Public Service Loan Forgiveness ( PSLF ) program. I have followed all requirements and instructions in good faith" in the "I am writing to lodge a comprehensive and urgent complaint against both the U.S. Department of Education and its loan servicer" product category.
Read our methodology — how this data is sourced, computed, and verified.