Total complaints
1
Filed since Viol
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows to clarify disputed amounts and resolve this billing error. Forfeiture of Collection Rights ( 15 U.S.C. 1666 ( e ) ) : Creditors who fail to address disputes and comply with billing error resolution requirements forfeit their rights to collect on disputed amounts. The creditors continued noncompliance means they have forfeited the right to collect on all past's complaint history from CFPB public records. 1 consumers have filed complaints since Viol. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Viol
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How to clarify disputed amounts and resolve this billing error. Forfeiture of Collection Rights ( 15 U.S.C. 1666 ( e ) ) : Creditors who fail to address disputes and comply with billing error resolution requirements forfeit their rights to collect on disputed amounts. The creditors continued noncompliance means they have forfeited the right to collect on all past's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| rebates | 1 |
| State | Complaints |
|---|---|
| present | 1 |
| Issue | Complaints |
|---|---|
| the creditor must : ( A ) Credit the amount to the consumer 's account. ( B ) Refund any remaining balance upon the consumer 's request. ( C ) Make a good-faith effort to refund balances exceeding six months unless the consumer 's current location can not be determined. I formally requested documentary evidence under 15 U.S.C. 1666 ( b ) ( 2 ) and 44 to clarify disputed amounts and resolve the BILLING ERROR NOTICE sent to XXXX XXXX on XX/XX/XXXX. XXXX XXXX has failed to comply with these provisions | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
to clarify disputed amounts and resolve this billing error. Forfeiture of Collection Rights ( 15 U.S.C. 1666 ( e ) ) : Creditors who fail to address disputes and comply with billing error resolution requirements forfeit their rights to collect on disputed amounts. The creditors continued noncompliance means they have forfeited the right to collect on all past has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Viol, and the most recent logged activity is Violations, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to clarify disputed amounts and resolve this billing error. Forfeiture of Collection Rights ( 15 U.S.C. 1666 ( e ) ) : Creditors who fail to address disputes and comply with billing error resolution requirements forfeit their rights to collect on disputed amounts. The creditors continued noncompliance means they have forfeited the right to collect on all past reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "rebates", and the single most common underlying issue is "the creditor must : ( A ) Credit the amount to the consumer 's account. ( B ) Refund any remaining balance upon the consumer 's request. ( C ) Make a good-faith effort to refund balances exceeding six months unless the consumer 's current location can not be determined. I formally requested documentary evidence under 15 U.S.C. 1666 ( b ) ( 2 ) and 44 to clarify disputed amounts and resolve the BILLING ERROR NOTICE sent to XXXX XXXX on XX/XX/XXXX. XXXX XXXX has failed to comply with these provisions".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to clarify disputed amounts and resolve this billing error. Forfeiture of Collection Rights ( 15 U.S.C. 1666 ( e ) ) : Creditors who fail to address disputes and comply with billing error resolution requirements forfeit their rights to collect on disputed amounts. The creditors continued noncompliance means they have forfeited the right to collect on all past: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
to clarify disputed amounts and resolve this billing error. Forfeiture of Collection Rights ( 15 U.S.C. 1666 ( e ) ) : Creditors who fail to address disputes and comply with billing error resolution requirements forfeit their rights to collect on disputed amounts. The creditors continued noncompliance means they have forfeited the right to collect on all past has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
to clarify disputed amounts and resolve this billing error. Forfeiture of Collection Rights ( 15 U.S.C. 1666 ( e ) ) : Creditors who fail to address disputes and comply with billing error resolution requirements forfeit their rights to collect on disputed amounts. The creditors continued noncompliance means they have forfeited the right to collect on all past has a 0% timely response rate to CFPB complaints.
The most common issue reported against to clarify disputed amounts and resolve this billing error. Forfeiture of Collection Rights ( 15 U.S.C. 1666 ( e ) ) : Creditors who fail to address disputes and comply with billing error resolution requirements forfeit their rights to collect on disputed amounts. The creditors continued noncompliance means they have forfeited the right to collect on all past is "the creditor must : ( A ) Credit the amount to the consumer 's account. ( B ) Refund any remaining balance upon the consumer 's request. ( C ) Make a good-faith effort to refund balances exceeding six months unless the consumer 's current location can not be determined. I formally requested documentary evidence under 15 U.S.C. 1666 ( b ) ( 2 ) and 44 to clarify disputed amounts and resolve the BILLING ERROR NOTICE sent to XXXX XXXX on XX/XX/XXXX. XXXX XXXX has failed to comply with these provisions" in the "rebates" product category.
Read our methodology — how this data is sourced, computed, and verified.