Total complaints
1
Filed since Last
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows to begin discussing the mortgage process. Late summer we found a property we were very interested in so I contacted XXXX to inquire whether we could qualify for a contingency loan to show sellers we would qualify once our condo sold. XXXX asked how much the new property was listed for and when I said $ XXXX he said he saw no problem in prequalifying us without the sale of the condo. Later that evening XXXX emailed a prequalification letter for a purchase price of $ XXXX and loan amount of $ XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Last. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Last
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How to begin discussing the mortgage process. Late summer we found a property we were very interested in so I contacted XXXX to inquire whether we could qualify for a contingency loan to show sellers we would qualify once our condo sold. XXXX asked how much the new property was listed for and when I said $ XXXX he said he saw no problem in prequalifying us without the sale of the condo. Later that evening XXXX emailed a prequalification letter for a purchase price of $ XXXX and loan amount of $ XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I informed our XX/XX/XXXX Wealth Mgr | 1 |
| State | Complaints |
|---|---|
| which was one of several letters he sent us exceeding $ XXXX. | 1 |
| Issue | Complaints |
|---|---|
| I proceeded to have some very detailed financial discussions with XXXX and XXXX. Our initial plan was to list our condo for sale and begin searching for replacement properties | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
to begin discussing the mortgage process. Late summer we found a property we were very interested in so I contacted XXXX to inquire whether we could qualify for a contingency loan to show sellers we would qualify once our condo sold. XXXX asked how much the new property was listed for and when I said $ XXXX he said he saw no problem in prequalifying us without the sale of the condo. Later that evening XXXX emailed a prequalification letter for a purchase price of $ XXXX and loan amount of $ XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Last, and the most recent logged activity is Last sprin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to begin discussing the mortgage process. Late summer we found a property we were very interested in so I contacted XXXX to inquire whether we could qualify for a contingency loan to show sellers we would qualify once our condo sold. XXXX asked how much the new property was listed for and when I said $ XXXX he said he saw no problem in prequalifying us without the sale of the condo. Later that evening XXXX emailed a prequalification letter for a purchase price of $ XXXX and loan amount of $ XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I informed our XX/XX/XXXX Wealth Mgr", and the single most common underlying issue is "I proceeded to have some very detailed financial discussions with XXXX and XXXX. Our initial plan was to list our condo for sale and begin searching for replacement properties".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to begin discussing the mortgage process. Late summer we found a property we were very interested in so I contacted XXXX to inquire whether we could qualify for a contingency loan to show sellers we would qualify once our condo sold. XXXX asked how much the new property was listed for and when I said $ XXXX he said he saw no problem in prequalifying us without the sale of the condo. Later that evening XXXX emailed a prequalification letter for a purchase price of $ XXXX and loan amount of $ XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
to begin discussing the mortgage process. Late summer we found a property we were very interested in so I contacted XXXX to inquire whether we could qualify for a contingency loan to show sellers we would qualify once our condo sold. XXXX asked how much the new property was listed for and when I said $ XXXX he said he saw no problem in prequalifying us without the sale of the condo. Later that evening XXXX emailed a prequalification letter for a purchase price of $ XXXX and loan amount of $ XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
to begin discussing the mortgage process. Late summer we found a property we were very interested in so I contacted XXXX to inquire whether we could qualify for a contingency loan to show sellers we would qualify once our condo sold. XXXX asked how much the new property was listed for and when I said $ XXXX he said he saw no problem in prequalifying us without the sale of the condo. Later that evening XXXX emailed a prequalification letter for a purchase price of $ XXXX and loan amount of $ XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against to begin discussing the mortgage process. Late summer we found a property we were very interested in so I contacted XXXX to inquire whether we could qualify for a contingency loan to show sellers we would qualify once our condo sold. XXXX asked how much the new property was listed for and when I said $ XXXX he said he saw no problem in prequalifying us without the sale of the condo. Later that evening XXXX emailed a prequalification letter for a purchase price of $ XXXX and loan amount of $ XXXX is "I proceeded to have some very detailed financial discussions with XXXX and XXXX. Our initial plan was to list our condo for sale and begin searching for replacement properties" in the "I informed our XX/XX/XXXX Wealth Mgr" product category.
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