Total complaints
1
Filed since I ca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows to be in compliance with XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since I ca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How to be in compliance with XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| who told me the money was taken by wire out of my account and sent to XXXX Bank. He said that Wells Fargo had requested from XXXX XXXX that they return the money to Wells Fargo. XXXX XXXX told them that the money was already gone from that account and they could not send it back to Wells Fargo. So the money was lost. I asked XXXX about XXXX XXXX and if it applied to my situation. He told me no | 1 |
| State | Complaints |
|---|---|
| should return my money.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,91941,,Consent provided,Web,2022-03-10,Closed with explanation,Yes,N/A,5308914 | 1 |
| Issue | Complaints |
|---|---|
| not fraud. So I can not get my {$5000.00} back from them. He told me a letter was already sent to me about this. I did receive a letter later that day which said | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
to be in compliance with XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to be in compliance with XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "who told me the money was taken by wire out of my account and sent to XXXX Bank. He said that Wells Fargo had requested from XXXX XXXX that they return the money to Wells Fargo. XXXX XXXX told them that the money was already gone from that account and they could not send it back to Wells Fargo. So the money was lost. I asked XXXX about XXXX XXXX and if it applied to my situation. He told me no", and the single most common underlying issue is "not fraud. So I can not get my {$5000.00} back from them. He told me a letter was already sent to me about this. I did receive a letter later that day which said".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to be in compliance with XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
to be in compliance with XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
to be in compliance with XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against to be in compliance with XXXX XXXX is "not fraud. So I can not get my {$5000.00} back from them. He told me a letter was already sent to me about this. I did receive a letter later that day which said" in the "who told me the money was taken by wire out of my account and sent to XXXX Bank. He said that Wells Fargo had requested from XXXX XXXX that they return the money to Wells Fargo. XXXX XXXX told them that the money was already gone from that account and they could not send it back to Wells Fargo. So the money was lost. I asked XXXX about XXXX XXXX and if it applied to my situation. He told me no" product category.
Read our methodology — how this data is sourced, computed, and verified.