Total complaints
1
Filed since Her
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows to attempt to correct Equifaxs error.,,EQUIFAX's complaint history from CFPB public records. 1 consumers have filed complaints since Her . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Her
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How to attempt to correct Equifaxs error.,,EQUIFAX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX ( he would not give an ID # but said he is the only XXXX in the Office of Consumer Affairs at Equifax ) | 1 |
| State | Complaints |
|---|---|
| INC.,MO,641XX,,Consent provided,Web,2018-03-07,Closed with explanation,Yes,N/A,2836423 | 1 |
| Issue | Complaints |
|---|---|
| as I could have attempted to correct this error with the lender/creditor that purportedly sent Equifax the incorrect DOB for me. I asked if Equifax saw this as a red flag for some fraudulent behavior or a mixed file case. XXXX told me that he would not discuss this any further with me and that I could correct the DOB by faxing to Equifax copies of my drivers license and birth certificate and by contacting all my lender/creditors to make sure they had my correct DOB. It was not as if the wrong DOB submitted for me was off by one number | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
to attempt to correct Equifaxs error.,,EQUIFAX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Her , and the most recent logged activity is Her superv, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to attempt to correct Equifaxs error.,,EQUIFAX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX ( he would not give an ID # but said he is the only XXXX in the Office of Consumer Affairs at Equifax )", and the single most common underlying issue is "as I could have attempted to correct this error with the lender/creditor that purportedly sent Equifax the incorrect DOB for me. I asked if Equifax saw this as a red flag for some fraudulent behavior or a mixed file case. XXXX told me that he would not discuss this any further with me and that I could correct the DOB by faxing to Equifax copies of my drivers license and birth certificate and by contacting all my lender/creditors to make sure they had my correct DOB. It was not as if the wrong DOB submitted for me was off by one number".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to attempt to correct Equifaxs error.,,EQUIFAX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
to attempt to correct Equifaxs error.,,EQUIFAX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
to attempt to correct Equifaxs error.,,EQUIFAX has a 0% timely response rate to CFPB complaints.
The most common issue reported against to attempt to correct Equifaxs error.,,EQUIFAX is "as I could have attempted to correct this error with the lender/creditor that purportedly sent Equifax the incorrect DOB for me. I asked if Equifax saw this as a red flag for some fraudulent behavior or a mixed file case. XXXX told me that he would not discuss this any further with me and that I could correct the DOB by faxing to Equifax copies of my drivers license and birth certificate and by contacting all my lender/creditors to make sure they had my correct DOB. It was not as if the wrong DOB submitted for me was off by one number" in the "XXXX ( he would not give an ID # but said he is the only XXXX in the Office of Consumer Affairs at Equifax )" product category.
Read our methodology — how this data is sourced, computed, and verified.