Total complaints
2
Filed since Give
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows to add insult to injury's complaint history from CFPB public records. 2 consumers have filed complaints since Give. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Give
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How to add insult to injury's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I anticipated a similarly efficient refund process. I waited patiently for a week and when no refund appeared | 1 |
| the updates made by the company didn't come with any documentation or proof that would lend transparency to an investigation. Further | 1 |
| State | Complaints |
|---|---|
| I might also be liable for the next installment payment. | 1 |
| after being confronted with my first CFPB complaint and responding | 1 |
| Issue | Complaints |
|---|---|
| I was informed that refunds are typically processed within 15 days. Trusting this information | 1 |
| the company 's reporting conflicts from XXXX report to the other. ( For example | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
to add insult to injury has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Give, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, to add insult to injury reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I anticipated a similarly efficient refund process. I waited patiently for a week and when no refund appeared", and the single most common underlying issue is "I was informed that refunds are typically processed within 15 days. Trusting this information".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating to add insult to injury: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
to add insult to injury has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
to add insult to injury has a 0% timely response rate to CFPB complaints.
The most common issue reported against to add insult to injury is "I was informed that refunds are typically processed within 15 days. Trusting this information" in the "I anticipated a similarly efficient refund process. I waited patiently for a week and when no refund appeared" product category.
Read our methodology — how this data is sourced, computed, and verified.