Total complaints
24
Filed since - Ap
2026 data Public-data reference. official source
time
24 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
24 consumer complaints filed with the CFPB
This profile shows time's complaint history from CFPB public records. 24 consumers have filed complaints since - Ap. The company has a 0% timely response rate and has provided relief in 0% of cases.
24
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
19
States Active
- Ap
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
time complaint mix by product
- along with 4 30.8% – 0% relief
- as consumer 3 23.1% – 0% relief
- I kindly 2 15.4% – 0% relief
- as a 1 7.7% – 0% relief
- and by 1 7.7% – 0% relief
- Supervisor in 1 7.7% – 0% relief
- which I 1 7.7% – 0% relief
How time's 24 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| along with all parties names | 4 |
| as consumer and student | 3 |
| I kindly request that you provide me with the following documents : the original contract signed by myself and the authorized person from the bank | 2 |
| as a federal protected consumer | 1 |
| and by accepting their request to fix the mistake. However | 1 |
| Supervisor in Web Support and Applications | 1 |
| which I paid. I missed XXXX days of work | 1 |
| the credit card issued a credit | 1 |
| I respectfully request the following actions : 1. Immediate correction of the refinancing contract | 1 |
| a secured party may sell | 1 |
| even for online accounts | 1 |
| but I can not allow the actions of those in this dealership to add to my already overflowing plate as a full-time professional with XXXX children. I understand at this point that I will have to visit the DMV again this fall to get my daughter an updated registration for her car and that this will take several hours away from my family and work. I also recognize that XXXX XXXX XXXX will not compensate me for the time already spent trying to correct their delays in completing the initial registration of my vehicle and the time I will spend later this year renewing it. XXXX XXXX XXXX XXXXAmerican Honda Finance do | 1 |
| I call to pay off the car and was told that while the POA is in the account | 1 |
| Experians inaction constitutes both negligent and willful noncompliance | 1 |
| I received a Capitol One Dispute Update letter dated XX/XX/2023 ; stating | 1 |
| XXXX dozens of hours on weekends and evenings when my professional schedule allowedI am requesting compensation for approximately XXXX hours spent on phone calls | 1 |
| XXXX dozens of hours on weekends and evenings when my professional schedule XXXX XXXX requesting compensation for approximately 50 hours spent on phone calls | 1 |
| I was recognized that multiple unauthorized transaction was posted in my account | 1 |
Top States
| State | Complaints |
|---|---|
| name of the person spoken to | 4 |
| signed affidavit documentation involved in the communication of the accounts being verified on my credit report. If Experian CAN NOT provide ALL of the information that I requested | 2 |
| and reputational impact these erroneous and bad faith credit entries have caused. | 2 |
| and big amount of stress that I have been put through. | 1 |
| and content of the call | 1 |
| and any recordings that validate the information provided by XXXX | 1 |
| and inconvenience of the whole situation. | 1 |
| reference etc | 1 |
| phone number | 1 |
| place | 1 |
| and IP address used to open the accounts ; XXXX. Evidence of any electronic consent or acknowledgement for online account creation ; XXXX. Any other documentation sufficient to independently verify the legitimacy and ownership of the accounts. | 1 |
| and loan interest. They should not be permitted to collect interest/make money on what they acknowledge was a mistake. I even question whether this clerical error '' ( as the dealership called it ) was intentional so they could make extra money because I did tell the finance person that the max we could get in Delaware on the car was until XXXX and we were still initially charged for 5 years. This is unacceptable. | 1 |
| signed affidavit documentation involved in the communication of the accounts being verified on my credit report. If XXXX CAN NOT provide ALL of the information that I requested | 1 |
| and emotional distress. I was told my call was escalated and I would receive a call back from some type of business office or supervisor within 24 to 48 hours. Surprise | 1 |
| signed affidavit documentation involved in the communication of the accounts being verified on my credit report. If Equifax CAN NOT provide ALL of the information that I requested | 1 |
| and peace of mind is unacceptableand made worse by Experians blatan | 1 |
| and phone number of the XXXX XXXX XXXX call made in a letter challenging their complicity and providing them the exact information requested | 1 |
| and any recordings that validate the information provided by Equifax. | 1 |
| location of my training to proof that I was in military facility all of the time during the training without and leave request. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| unwritten | 4 |
| whom they speaking on behalf of | 4 |
| any 1099s submitted on my behalf | 2 |
| and follow-ups. Given my role as a XXXX XXXX XXXX in private equity | 2 |
| and I will not accept their cheaply made products. They promised me a good quality product and even sent me a picture on XX/XX/18 of what they will make. However | 1 |
| but she said she could not do so for the other Department ( Customer Service ). Attempting to take notes regarding our conversation | 1 |
| and asked why it was repossessed when I had the payment arrangement. After speaking with a supervisor it was determined that the woman who processed my payment arrangement | 1 |
| the credit card company ran into a credit that has nothing to do with the disputed transaction. This transaction has different times and reference number etc | 1 |
| as evidenced in the attached documents ; XXXX. XXXX. XXXX. XXXX. XXXX. Suspension of all collections | 1 |
| license | 1 |
| including : XXXX. A copy of the original account application or agreement ( electronic or otherwise ) ; XXXX. Detailed billing statements or account history showing charges | 1 |
| need to take proper ownership of this error because the dealership can not simply say that a mistake was made | 1 |
| but they would need to mail the title to the address on the account. On recording | 1 |
| attorneys fees | 1 |
| I immediately contacted Capitol One via phone to inquire as to the rationale and reasoning for the fraudulent charge. During my phone conversation with Capitol One. The only justification for their complicity was | 1 |
| after a while | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About time
time has accumulated 24 consumer complaints in the CFPB public database, with filings active across 19 U.S. states. Of those submissions, 18 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to - Ap, and the most recent logged activity is XXXX XXXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "along with all parties names", and the single most common underlying issue is "unwritten".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does time have?
time has received 24 consumer complaints filed with the Consumer Financial Protection Bureau.
Does time respond to complaints on time?
time has a 0% timely response rate to CFPB complaints.
What is the most common complaint about time?
The most common issue reported against time is "unwritten" in the "along with all parties names" product category.
Read our methodology — how this data is sourced, computed, and verified.
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